Summary

Fulltime (40 hours a week) 1.0 FTE primarily day shift hours, being flexible to work mid shift/evenings if needed. Included: working weekends, holidays, on-call hours. Training to assist Radiologist for weekly early AM Tumorboard Conferences. During orientation, trainee will work mostly day hours.

Job Description

POSITION SUMMARY:

The Diagnostic Imaging Support Representative maintains, assembles, and dispenses radiologic records. This position is also responsible to provide support to Radiologists for Diagnostic Imaging workflows.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Coordinate daily logistics of the department including scheduling of patient flow and supply inventory.
• Work within and monitor multiple computer applications ensuring that patient care is proceeding in a timely and safe manner.
• Receive, direct, and expedite communication between providers, clinical areas, and customers.
• Identify barriers to patient care both proactively and retrospectively, resolving issues within the scope of Support Services.
• Direct downtime activities for the providers in conjunction with departmental and organizational leaders.
• Manage the distribution of images.
• Ensure needs of the Reading Rooms throughout the enterprise are met.
• Receive visitors to the Reading Room.
• Coordinate patient care with the providers.
• Deliver customer service to providers, patients, and throughout the organization.
• Prepare and facilitate conferences.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Mentor and provide training to new employees and peers as needed.
• Support quality initiatives both in the department and organization.
• Participates in the on-call responsibilities for this position as required.
• Other duties/projects as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent
• Demonstrated proficiency in computers
• Two to three years’ related work experience

PREFERRED QUALIFICATIONS:

• Post-secondary education
• One (1) year experience or certification in healthcare
• Knowledge of medical terminology
• One (1) year experience in customer service

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Disclaimer

LGH Full Time Posted on 07/21/2023