Retail Administrative Assistant (PT/FT)

Overview To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact. Talent Quest This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.Responsibilities• Collect, prepare and maintain data for analysis, reports and reference• Coordinate and prepare agendas for meetings, events and presentations• Coordinate travel arrangements, prepare authorizations and review expense reports• Monitor, field and direct phone calls; document as required• Order supplies/services and reconcile invoices• Partner with leadership to coordinate, execute and maintain programs and initiatives• Prepare and submit budget requirements for Annual Financial Plan (AFP)• Proofread and edit content for standardization to ensure clarity and accuracy• Remain abreast of corporate business plans and marketing efforts• Represent the department/division/branch in disaster recovery plans• Research and evaluate operational issues, inquiries and/or complaints• Review internal studies and surveys to provide summaries to leadership• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units• Plan, develop, implement and maintain new and existing programs, campaigns and special offers• Recommend and implement technical/electronic enhancements to improve administrative operations• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results• Perform other duties as assignedQualifications• Ability to maintain confidentiality and demonstrate integrity• Ability to work independently and in a team environment• Experience in independently managing or administering a function or project• Extensive experience in performing clerical or administrative duties/responsibilities• Advanced knowledge of expense tracking, budget preparation and administration• Advanced database and presentation software skills• Advanced organizational, planning and time management skills• Advanced research, analytical, and problem solving skills• Advanced skill communicating with all levels within an organization• Advanced skill exercising initiative and using good judgment to make sound decisions• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely• Advanced verbal and written communication skills• Advanced word processing and spreadsheet software skills• Expert administrative support skills, methods and proceduresDesired Qualifications• Working knowledge of Navy Federal products, services, programs, policies and procedures• Associate's Degree in Business Administration or in a related fieldHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.• Best Companies for Latinos to Work for 2024• Computerworld® Best Places to Work in IT• Forbes® 2024 America's Best Large Employers• Forbes® 2023 The Best Employers for New Grads• Fortune Best Workplaces for Millennials™ 2023• Fortune Best Workplaces for Women ™ 2023• Fortune 100 Best Companies to Work For® 2024• Military Times 2023 Best for Vets Employers• Newsweek Most Loved Workplaces• Ripplematch Campus Forward Award - Excellence in Early Career Hiring• Yello and WayUp Top 100 Internship ProgramsFrom Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityHybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.