Digital Banking Systems Support Manager

Digital Banking Systems Support Manager
Grade 102

Department
Digital Banking Division (Honolulu, Oahu)

Work Schedule
Monday - Friday 8:00AM - 5:00PM (hours may vary)

Responsibilities
Are you interested in working alongside a group of dynamic thinkers, innovators, and leaders who thrive together as a team? Looking for a fun, collaborative, and challenging environment where you are empowered to make decisions? Would you like the opportunity to grow professionally and personally within a forward thinking company? If so, you've come to the right place. At First Hawaiian Bank, we invest in you. We offer an award winning training and development program to set you up for success. We pride ourselves on our company culture and core values: Caring, Character, and Collaboration.

Lead and manage the staff in charge of the technical operational support of all Digital Banking Services, including but not limited to, support for Online Banking, Mobile Banking, and Online Account Opening Systems/Platforms. Provide day-to-day leadership in a liaison role between our vendor providers, internal business units, and customer support channels for system/platform changes & release management, issue resolution, system performance, and other on-going project delivery processes.

The Successful candidate will be hired for the level of the position that aligns with their experience.