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Director, Platform

Please note that DMM will only contact you using email addresses that end in .com. We have been made aware that someone may be using aliases such as careers@digitalmediamanagement.us to contact individuals as part of an apparent scam. Those individuals are not affiliated with DMM, so we do not recommend interacting with that email alias, or any others that do not end in .com should you receive email correspondence that claims to be from us. If you have any questions or concerns, please do not hesitate to contact us at careers@digitalmediamanagement.com.



Digital Media Management (DMM), a Keywords Studios company, is a full-service social media agency that specializes in 360 campaigns for the entertainment, games, and consumer brands industries. DMM creates groundbreaking social-first marketing campaigns rooted in innovative strategy, and provides clients with community management, creative, video production, influencer, talent, and performance marketing capabilities.


We are looking for a Director, Platform to join our Los Angeles-based Platform team. The

Director, Platform will lead a large team executing multi-faceted social media campaigns for a

high profile brand. The Director, Platform will be the lead point of contact for the

client and will be responsible for finding opportunities to grow their assigned business

by identifying agency capabilities and solutions for client projects and campaign needs.

The Director, Platform will have experience managing large social media teams, and

success in growing client relationships and business.


Your Impact
  • Oversee a team that creates and manages innovative brand social media campaigns for the client, by developing brand strategy, creating and refining brand voice, building out content pillars, conceptualizing social creatives, and engaging with audiences across social media platforms
  • Work closely with client leads, addressing the progress and success of all campaigns and ensuring overall client satisfaction
  • Partner with Supervisors for the respective client teams to develop top-of-the-line social strategies for all projects
  • Strengthen client relationships and look for opportunities to grow and expand them, acting as a partner and consultant year-round
  • Correspond with Platform partners to digest and diffuse relevant new platform developments and best practices, offering strategic applications for shows
  • Develop and implement processes and workflows customized to the client partner team
  • Manage full headcount of assigned teams, acting as their advocate while ensuring quality assurance, best practices, and positive team morale


Your Experience
  • 6+ years of experience in Social Media
  • Must have entertainment or brand experience
  • Agency experience is preferred
  • Leadership experience is a must
  • Experience leading cross-functional campaigns and projects


Availability
  • M-F: 9am-6pm PST


$120,000 - $135,000 a year
The salary range for this role is $120,00 -$135,000 and is based on experience, responsibilities of the position, subject matter expertise and is location specific. 

We also know how important benefits are to your overall compensation package and take them seriously. Work/life balance, health insurance, DEI and training are all an important part of the DMM DNA. (Benefits are dependent on eligibility.)

Benefits:
-DMM pays 100% of the cost for employee medical, dental, and vision premiums, as well as covers 40% of dependent premium costs. 
-Employer paid life insurance 
-A tax-advantaged health savings account (HSA)
-A 401(k) plan that provides employees with automatic enrollment at 3% of your salary with a full employer match of your first 3% contribution, all fully vested 
-Paid family leave

Work/Life Balance:
-Open PTO: DMM offers unlimited vacation, 10 sick days & 5 mental health days
-DMM Fridays: Employees have the opportunity to sign off early and kick-start their weekends at 2pm on Fridays

DEI: 
-DMM offers DEI specific training focused on preventing discrimination and harassment in the workplace
-ERGs focusing on diverse perspectives across DMM to promote diversity, inclusion, and shared experiences 
-Generous donation match to non-profits of interest to our employees

Training: 
-Extensive onboarding that includes working with multiple departments to learn the DMM way
-Frequent trainings on the latest tools and trends and how to optimize them for our clients

Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn.


Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$120000K
$135000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Platform, Digital Media Management

Are you ready to lead a dynamic team and shape innovative social media strategies? Digital Media Management (DMM) is looking for a Director, Platform to join our talented Los Angeles-based Platform team. In this essential role, you'll oversee the execution of multi-faceted social media campaigns for some of the most high-profile brands in the entertainment and consumer space. Your expertise will help develop brand strategies, refine brand voices, and create engaging social creatives that resonate with audiences. You'll be the primary point of contact for clients, bridging communication while ensuring their satisfaction and growth. With over 6 years of experience in social media, particularly in an agency setting, you’ll drive improvements in client relationships and team dynamics. Your day will involve collaborating closely with client leads and supervisors to devise top-tier social strategies tailored to their unique needs. We value work-life balance just as much as success, offering benefits like unlimited vacation days, comprehensive health plans, and professional development opportunities. At DMM, we encourage you to grow without limitations, fostering a culture that embraces diversity and creativity. Join us in making waves in social media marketing while enjoying a casual and empowering workplace. Let your leadership shine as you steer our platform efforts towards unprecedented heights!

Frequently Asked Questions (FAQs) for Director, Platform Role at Digital Media Management
What are the primary responsibilities of the Director, Platform at Digital Media Management?

The Director, Platform at Digital Media Management (DMM) is responsible for leading a large team in executing innovative social media campaigns. This includes developing brand strategies, refining brand voices, conceptualizing engaging content, managing client relationships, and overseeing overall campaign success. Additionally, the Director will work to identify growth opportunities for clients by leveraging DMM's capabilities in community management and performance marketing.

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What qualifications are required for the Director, Platform position at DMM?

Candidates interested in the Director, Platform position at Digital Media Management should have a minimum of 6 years of experience in social media, with a strong background in the entertainment or brand sectors. An agency experience is preferred, alongside demonstrated leadership skills in managing cross-functional projects and campaigns. A passion for strategy development and team advocacy is also essential.

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What type of experience is beneficial for the Director, Platform role at DMM?

To excel as the Director, Platform at Digital Media Management, having experience in managing large social media teams and a successful track record in client relationship building is crucial. Additionally, familiarity with innovative social strategies and community engagement tactics is highly beneficial, especially within the entertainment or consumer product sectors.

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How does Digital Media Management support work-life balance for a Director, Platform?

DMM supports work-life balance for the Director, Platform role through policies like Open PTO, which allows unlimited vacation days. Employees also receive 10 sick days, 5 mental health days, and can enjoy the flexibility of signing off early on Fridays. Such initiatives ensure that employees maintain a healthy balance between their professional and personal lives while performing at their best.

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What kind of company culture can a Director, Platform expect at Digital Media Management?

At Digital Media Management, the culture is casual, empowering, and inclusive. DMM promotes an environment that encourages creativity and professional growth, with ample opportunities for training and development. Emphasizing diversity and inclusion, DMM fosters a community where everyone can contribute unique perspectives to create best-in-class digital campaigns.

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Common Interview Questions for Director, Platform
Can you describe your experience managing large social media teams?

When answering this question, highlight specific instances where you led a team, focusing on the strategies you implemented to enhance team performance and collaboration. Discuss how you handled challenges, motivated your team, and ensured the successful delivery of campaigns.

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How do you approach developing a brand strategy for a new client?

In your response, detail your systematic approach, starting from understanding the client's vision, conducting audience research, and analyzing competitors. Emphasize the importance of creativity and data-driven decisions in creating a brand strategy that resonates with target audiences.

Join Rise to see the full answer
What metrics do you consider when evaluating the success of a social media campaign?

Discuss key performance indicators (KPIs) such as engagement rates, conversion levels, and audience growth. Explain how these metrics inform future strategies and campaign adjustments, showcasing your analytical skills and results-oriented mindset.

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How do you handle difficult client relationships?

Provide examples where you navigated challenging client interactions. Discuss techniques you used, such as active listening, empathy, proposing solutions, and maintaining open communication, reflecting your commitment to client satisfaction.

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What strategies have you utilized to increase audience engagement on social media?

Share specific strategies you have successfully implemented, like interactive content, influencer partnerships, and community-building activities. Illustrate your ability to adapt strategies based on audience feedback and industry trends.

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Can you give an example of a successful social media campaign you led?

Prepare to share a detailed case study of a campaign that highlights your role, the strategies employed, and the outcome. This demonstrates your capability to successfully manage projects from concept to execution while achieving significant results.

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What is your experience with cross-functional teams?

Discuss your experiences working with different departments and how you facilitated collaboration to achieve a common goal. Highlight communication strategies you used to ensure alignment among all stakeholders.

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How do you keep up with social media trends and best practices?

Mention sources you rely on for industry news and trends, such as blogs, webinars, and networking with other professionals. Emphasize your commitment to continuous learning to maintain a competitive edge in the industry.

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What role do you believe creativity plays in social media marketing?

Articulate your belief that creativity is essential in capturing audience attention, fostering engagement, and differentiating a brand. Provide examples of how you've infused creativity into campaigns to drive engagement or conversions.

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How would you approach onboarding a new client?

Outline a structured onboarding process that includes understanding the client’s goals, expectations, and past experiences, as well as setting clear communication channels and timelines. Emphasize the importance of building a strong foundation for a successful partnership right from the beginning.

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Digital Media Management is a full-service agency dedicated to managing high-profile individuals, brands and theatrical movies across all digital platforms.

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DATE POSTED
February 14, 2025

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