Digital Product Delivery - Program Manager

Digital Product Delivery - Program Manager

*Preferred candidates located in the Los Angeles area*

Want to be part of an amazing team, hell-bent on crafting a better future in a quickly-evolving agency environment?

We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Technologists. Visionaries. And we fundamentally believe that we're better together.

We believe in teamwork, fun, complex projects, diverse perspectives, and simple solutions, and we're looking for a Program Manager with the passion and experience to help us build what matters – one project at a time.

This person will work to foster a culture of collaboration within the PMO and the agency, building and strengthening the team.

Our new Program Manager will lead a cross-functional team on multiple workstreams to fulfill deliverables for a key Fortune 500 Technology business. We're seeking an agile problem solver who can quickly adapt to project needs and create solutions for our internal teams and our clients. This individual must be a self-starter who excels in dealing with ambiguity, is highly accountable, and can motivate and mentor a large team. This is a strategic client facing role.

Would you like to...

• Develop career pathing and provide mentorship and growth opportunities for members on your team
• Facilitate/lead scoping and estimation sessions with leads from across multiple disciplines
• Build, maintain, communicate and effectively manage against detailed project schedules
• Manage client communications throughout project lifecycle, providing status updates, securing feedback, and facilitating team collaboration
• Lead standups with internal team and mitigate any risk or potential blockers to project delivery
• Identify scope variances, assess, and communicate the impact (schedule and budget) to client services for change order decision
• Analyze team processes and tools to recommend and drive improvements for ongoing program optimization
• Help define, document and train best-in-class methodologies for the PMO with the Group Director, PMO
• Establish and maintain a strong connection to team satisfaction and overall morale
• Represent the PMO in internal business unit meetings to discuss any issues or needs with program/project delivery, burn, performance or headcount

We would like you to have...

• 7-10 years of proven lead client facing project management experience, preferably at a creative agency or marketing consultancy with complex full lifecycle technology projects across diverse types of work—including but not limited to large scale full delivery websites and apps with UX/UI, strategy, campaign concepting and execution, branding, content development, social media, video, customer service components, etc.
• Strong experience navigating in heavily matrixed client environments and the ability to collaborate with stakeholders to identify a program roadmap
• 5 - 7 years of managing a team of direct reports in each a Design focused and Agile environment
• Extensive experience with project scoping, estimation, scheduling, and management
• Strong critical thinking, communication, presentation, and relationship management skills
• Strong experience leading Sprint Ceremonies with a diverse team
• Proficiency in MS Suite Office is desired
• 5+ years' experience using a PM tool (Smartsheet, MS Project, etc.) and Agile based tools (Jira, Asana, etc.)
• Capability to be decisive to prioritize, triage, and make real-time decisions
• High level of follow-up and follow through
• The desire to create successful, standardized processes, ensuring excellence in delivery across all client work during an ever-changing business environment
• A record of leading with empathy and uplifting a team to their greatest potential

Would you like to join a global organization that...

• Embraces work-life balance – our employees' well-being remains a top priority for us
• Promotes a culture of learning and advocacy across the globe – diversity will enable us to strengthen our impact
• Encourages innovation and experimentation
• Understands that changes will occur, and adaptability is crucial to assist when it does
• Emphasizes and rewards collaboration
• Maintains a work-from-anywhere philosophy – we continue to safeguard the health of our employees so our interviewing and on-boarding process will remain virtual until further notice

Compensation Range: $140,000-$145,000

This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during interview process, the candidates range and depth of experience, business and market financials and internal pay parity.

• Location preferred is Los Angeles/ on West Coast and ability to travel.

Want to know more?

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Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.