Digital Workplace Analyst - job 2 of 3

HNI Corporation is global manufacturer of workplace furnishings. Ours is a family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.

What we need:

We are adding a Digital Workplace Analyst to our team in Muscatine, Iowa! This is a hybrid-position that will require regular onsite presence (three days a week) at our offices in Muscatine, IA. This position will also require periodic travel to support executive meetings.

We have a large quantity of Teams-focused meeting rooms at HNI and want our users to have the best meeting room technology and experience to enable their business needs. In this position, you will support the hardware and software of our meeting rooms in various locations to enable a best-in-class meeting experience in-person and via remote technologies.

What you'll do:

• Work with our vendors to design, build, configure and deploy Teams-focused meeting rooms
• Provide L2/3 support of meeting room tooling, software, and configurations – remotely and in-person
• Provide in-person support of meeting rooms for executive meetings
• Work with internal teams to build and maintain room solutions that align to our infrastructure and security requirements
• Partner with internal business teams to understand, document, and solution their meeting room needs
• Publish and maintain support documentation for new meeting rooms
• Train users in the meeting room hardware/software to ensure their best possible meeting room experience
• Monitor new and upcoming collaboration tooling to ensure we bring the right tools to our users

What you have:

• Bachelor’s degree or equivalent years of experience
• A minimum of 2 years’ experience in the field
• Strong working knowledge of Teams administration
• Experience with business analysis and requirements documentation
• Excellent communication and listening skills to translate business needs into technical requirements and solutions
• Experience with meeting room design, build, deployment, and support

What you're good at:

• Ability to diagnose and resolve technical problems
• Strong organizational skills and the ability to work independently and within a team with equal success
• Excellent attention to detail
• Communication with an emphasis on prompt, relevant, and professional communication both verbally and in writing.

We look forward to speaking with you!

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation’s leading manufacturer and marketer of hearth products.

As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.

How we act today protects how we live tomorrow. Check out our CSR Report here: https://www.hnicorp.com/social-responsibility

Diversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives. We value each other’s differences in experiences and ideas to solve problems and better serve our customers. Take a look at our DEI goals here: https://www.hnicorp.com/diversity-equity-and-inclusion

We offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit www.HNIbenefits.com.

We also invite you to visit us at www.HNICorp.com to learn more!