Director, Ad Copy Support

Effectv, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Headquartered in New York with offices throughout the country, Effectv has a presence in 66 markets with nearly 35 million owned and represented subscribers. We’re dedicated to helping our clients meet their business goals by connecting them with their customers through multiscreen television advertising. Working with companies from local startups to nationwide corporations, we provide support to help each business reach its target customers. By applying data to television advertising in new ways, we’re able to bring our clients the best of digital media, coupled with the power of TV. To learn more, check out www.effectv.com.

Job Summary

Responsible for providing leadership and direction in all aspects of Advertising Sales operations activities that support the sales force pre- and post-sale in the areas of copy and content. Develops operational policies and procedures. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Responsible for developing and implementing strategic plans and initiatives to optimize workflow efficiency, foster cross-department collaboration, and drive the implementation of new ideas. Manages professionals at manager, supervisor, and professional levels. Ensures appropriate resources to achieve financial and business objectives. Influences and shapes and integrates strategy for functional area(s).

Job Description

Core Responsibilities

• Interfaces with Advertising Sales and other departments to coordinate success of campaign and overall client experience.
• Creates work performance standards. Remains available to Advertising Sales Team and resolves operational questions and issues.
• Conduct research and analysis to identify areas for improvement and develop data-driven solutions.
• Collaborate with cross-functional teams to design and execute effective implementation strategies.
• Monitor and evaluate the effectiveness of implemented strategies and initiatives.
• Develop and maintain relationships with key stakeholders to ensure successful implementation of strategic initiatives.
• Develops operational policies and procedures and effectively communicates them with the Advertising Sales teams and operational departments.
• Interprets strategies and integrates them into plans and initiatives.
• Manages, mentors, and develops team of leaders in matters of career growth and business objectives.
• Identify opportunities for innovation and improvement to increase productivity and enhance the overall customer experience.
• Builds and maintains cross department relations, workflows, and procedures with our Comcast India Operations Center
• Foster and develop a creative environment that values freedom of ideas and innovation.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors, and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

Salary:

National Pay Range: $70,381.47 USD-$164,956.57 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.