Job details

Director, Competitive Intelligence

Req ID

FY24|S&M|#5192

Location(s)

Atlanta, Georgia, USA; Austin, Texas, USA; Boston, Massachusetts, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Denver, Colorado, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; San Francisco, California, USA; Seattle, Washington, USA;

Work arrangement(s)

Fully Remote (works exclusively from home)

Your opportunity

We are looking for a Competitive Intelligence (CI) leader to provide critical insights and strategic direction to propel the New Relic business forward.

In this role you will gather, analyze, and disseminate competitive intelligence to support our products, GTM, sales strategy, and execution. You will work closely with the executive leaders across product marketing, marketing, product, sales and other functions to identify and track key trends, competitors, and opportunities in the market. You will also develop and implement a CI strategy, supporting positioning and messaging, and sales enablement assets that help New Relic stay ahead of the competition!

This is a U.S. based remote role.

What you'll do

Define, manage, and grow the CI function and team over time
Lead gathering, analyzing, and disseminating competitive intelligence
Build and maintain relationships with key stakeholders in the industry
Turn insights into executable strategies that improve financial results
Provide strategic guidance into product visions & roadmap, GTM strategy, marketing strategy, content, and more
Interface and drive engagement with a wide variety of internal and external stakeholders
Present findings and recommendations to senior leadership in a clear and concise manner and gain consensus to drive desired change
Stay up-to-date on the latest trends in competitive intelligence and analytics
Provide input in developing competitive positioning and messaging
Develop customer-facing and field enablement assets to ensure sales success
Adopt best practices across the industry to continuously improve internal processes

This role requires

10+ years of experience in product marketing, management consulting, or competitive intelligence
Experience working in a player-coach model
Ability to balance multiple projects simultaneously
Ability to deal with ambiguity, a go-getter who figures things out
A change agent with excellent communication skills with the ability to present, negotiate, and influence
Strong technical depth and ability to learn quickly; balanced with sharp business sense
Ability to effectively partner with all functions from engineering and product to sales and marketing
Adept at influencing peers and managers and building consensus in a highly ambiguous, fast-paced environment
Strong understanding of observability, monitoring, DevOps, IT or related B2B software technology
Bachelor’s Degree required, degree in quantitative field such as Statistics, Mathematics, Applied Analytics, Operations Research and/or Masters preferred

Bonus points if you have

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to help every engineer do their best work, every day, using data, not opinions, at every stage of the software lifecycle. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
We believe in empowering all Relics to achieve professional and business success through a workforce model called Flex First. Flex First allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Read more about Flex First.
Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Estimated Base Pay Range: $ 162,000 - $ 202,000
The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan and a competitive equity package. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.

Wage - midpoint

202,000

Wage - minimum

162,000

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