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Director IT Vendor Management

Nestlé Information Technology is the digital arm of the world’s largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members—you’re joining an organization that’s revolutionizing food and championing global humanitarian efforts with technology at its core.

Joining Nestlé IT means you’ll never stop learning and sharpening new skills. Tools, technologies, and innovation for the next generation of food is part of it. Working with team members from different cultures and corners of the world on truly meaningful initiatives is what makes our work inspiring. Think beyond technology. Feel like you belong. Join a Force for Good.

This position is not eligible for Visa Sponsorship.
As a Director of IT Vendor Management, you will lead the IT North America Vendor Management Office through the vendor lifecycle, including demand planning, sourcing, performance management, governance, financial management, risk management and relationship management. You will lead and enable the transformation of how Nestlé IT leverages partners effectively to achieve the optimal mix of flexibility, value, and innovation by enabling the Vendor Management community of practice to consume, source, and govern partner engagement. In addition, you will drive initiatives for IT Digital Transformation in the office of the CIO.


You will play an active role in leading and coaching Product Managers, IT leaders, and IT Vendor Management Specialists through our transformation to deliver and integrate with a select group of strategic partners. Also, you will provide the entire IT Vendor Management team and community with competency growth paths, standards, ways of working for effective partner value delivery, templates, and guidance from Statement of Work definition to value and risk management during contact execution.

  • Communicate and lead a clear mission, vision, and guiding principles for the IT Partner Delivery Management Specialists to align with the IT and business strategies and drive the IT and digital service strategies.
  • Build and nurture strategic relationships with internal and external stakeholders, including NA IT Leadership, IT resource management, product management, procurement, Global Procurement, IT Finance, OCIO Transversal Teams, strategic partners, and vendors.
  • Allocate team efforts according to IT units’ value creation and size, maturity, and readiness for various IT Operating companies and business groups.
  • Leverage global contracts, improvements, and the selection of appropriate service delivery models.
  • Lead the evaluation of optimal sourcing and pricing options, taking into consideration outsourcing, managed services, cloud, hybrid, and insourcing models as multi-partner ecosystem strategies.
  • Define requirements in terms of RFP scheduling and bundling, determines the IT criteria for partner selection, supports the procurement selection process, and the scope-related part of the negotiation for large and complex contracts.
  • Develop, adopt, adapt, and deploy IT North America Vendor Management strategy and sourcing models in compliance with internal and external standards.
  • Plan out an automation and analytics agenda to drive transparency for the assigned scope per vendor and deliver expected quality and value to IT partners across the product portfolio and the IT organization globally.
  • Manage the integration, service delivery, and compliance of partners and vendor services.

REQUIREMENTS
  • Bachelors in Information Systems, Business Administration, or a related field, OR 4+ years of equivalent work experience in IT or Business.
  • 10+ years of experience managing and negotiating IT contracts, vendor teams, performance, and SLAs.
  • 5+ years of IT delivery experience and understanding of technology acumen.
  • 5+ years of experience in IT program and Project Management.


OTHER
  • Understanding of Contract Requirements (Contract Management experience with IT Partners from specification definitions to contract signature) and Asset Management is preferred.
  • Previous professional exposure to a complex contract delivery framework in a multi-vendor environment across a global and regional organizational structure is preferred.


REQUISITION ID:
233220

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.
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CEO of Nestlé
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Mark Schneider
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Unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

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DATE POSTED
June 1, 2023

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