At Wider Circle, we connect neighbors for better health. Wider Circle's groundbreaking Connect for Life® program brings neighbors together in-person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists, whose hand-on-hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.
Job Overview:
The Director, Account Management manages the account management function for assigned clients with oversight from the VP, of Account Management. Implements short - and long-term strategies for building client relationships, generating new business, and driving revenue growth. Establishes data collection and monitoring processes that reflect the status and health of accounts. Facilitates targeted action plans to resolve issues and maintain client satisfaction. Coordinates and leads interactions across our client portfolio. Collaborates with cross-functional teams to ensure all contractual requirements are met and any new enhancements to drive efficiency and program success are implemented. The Director of Account Management will also manage all day-to-day communications, bi-weekly, monthly, and quarterly meetings for their specific client assignments with oversight and guidance from the VP, Account Management, and other internal stakeholders to ensure operational excellence in accordance with the customer's contract.
Responsibilities
Requirements
Benefits
As a venture-backed company, Wider Circle offers competitive compensation, including:
And most importantly, an opportunity to make the world a better place!
Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
Wider Circle’s mission is to connect neighbors for better health.
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