Director of Customer Marketing

Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development to operations, to production.

Contrast Security secures the code that global business relies on. It is the industry's most modern and comprehensive Code Security Platform, removing security roadblock inefficiencies and empowering enterprise developers to write and release secure application code faster.

Embedding code analysis and attack prevention directly into the software with instrumentation, the Contrast platform automatically detects vulnerabilities while developers write code, eliminates false positives, and provides context-specific how-to-fix guidance for easy and fast vulnerability remediation. Doing so enables application and development teams to collaborate more effectively and innovate faster while accelerating digital transformation initiatives. This is why a growing number of the world's largest private and public sector organizations rely on Contrast to secure their applications in development and extend protection to the cloud and on-premise applications in production.

Contrast Security is looking for a forward-thinking and passionate customer marketer to help deliver on our Reference and Advocacy program. This person will help drive programs and build advocates. The customer marketer will collaborate with our customers across storytelling and events, to amplify the customer's voice, and through social, web, AR/PR, user groups, and CAB. Build a partnership with sales securing customer references to accelerate opportunities and enable expansion across the lines of business. To place the customer at the center of everything we do at Contrast Security and align to strategic priorities.

The single most essential element for Contrast Security is to delight our customers at every step of their journey, to build and retain those relationships, and to amplify their voice. This successful candidate will love customers and will create relationships spanning from practitioners to executives. We are looking for an individual with a proven record of accomplishment in fostering cross-functional alignment to support company strategic priorities. They will have a high standard for excellence, accountability, and feel a profound sense of satisfaction when they help customers succeed.

The Director of Customer Advocacy will work alongside customer success, across marketing activities, and sales. Align and deliver global customer marketing programs which ensure a delightful experience across the customer journey, promote adoption, awareness, and drive expansion. We will infuse customers across all activities and will build fierce customer advocates by establishing a widely adopted program to ignite customer-centric storytelling highlighting innovation and thought leadership.

This role is remote based in the United States and has global customer advocacy responsibilities. This position reports to the Global Vice President for Corporate Marketing, responsible for PR/communication, social media, content development, and customer advocacy.

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We believe in what we do and are passionate about helping our customers secure their business.

By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.) and hereby give your consent for Contrast Security, Inc. and/or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR as a California resident, you are entitled to certain rights under CCPA: The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.