Job details

Director of Operations & Property Management - HBRE

Overview:

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com. HBRE is the real estate division of FM Global.

Responsibilities:

The Director of Operations/Property Management collaborates with Engineering, Leasing, Construction, other internal stakeholders, and third-party vendors to manage and maintain high-quality office, industrial, and lab environments. They will manage a Property Management department and Engineering staff that is responsible for ongoing, day-to-day property management, which includes interfacing and managing relationships with: tenants, prospective tenants and brokers for leases, vendors and staff for property maintenance, local jurisdictions, and community constituents. They will develop and recommend performance standards, training and performance development, compensation and job-level changes and evaluates actual performance of staff. The Director of Property Management Oversees and participates in the budget process for Real Estate Operations and shares responsibility for the overall financial performance and ongoing property performance the portfolio. They will review and analyze property operational and financial reports to ensure P&L performance, revenue growth and expense control. The Director of Property Management has key involvement in due diligence process for new acquisitions.

Leadership:

Develop, coach, and mentor property management and engineering teams to effectively build the portfolio’s talent pipeline and realize career progression objectives for team members.
Create a culture that is highly motivated to operate a best-in-class operation and meet and/or exceed customer’s expectations and the defined goals of the portfolio.
Build, lead and mobilize a team to drive the business strategy and financial performance of the assigned portfolio.
Ensure compliance with FM Global Standards, Policies and Procedures

Strategy and Budgeting:

Direct operational strategy of portfolio, demonstrating creativity with problem-solving and a solution-oriented approach to making recommendations for its future success.
Accountable for the development and execution of the annual operating budgets, capex budgets, and the business plan; submitting quarterly accruals, budget reforecasts, providing explanations for variances and any required financial reporting.

Property Management:

Build strong and enduring relationships with customer decision makers to retain long term tenancy.
Conduct curb-appeal tours with PM Team and conduct back-of-house tours with Engineering team
Accountable for the financial performance of the assigned property or portfolio to meet or exceed NOI goals.
Collaborate with FM Global EH&S and Engineering to ensure compliance with FM Global standards.
Provide leadership and direction for assigned portfolio or property including tenant relations, security, life safety, landscaping, parking, operations & maintenance, capital projects, financial management and associated life science systems and support equipment.

Qualifications:

4 Year / Bachelor's Degree required
11-15 years of experience in building operations, strong technical understanding of MEP and structural designs required
Proven ability to execute "best in class" building operations, with a strong technical understanding of mechanical, electrical and plumbing (MEP) systems as well as a solid understanding of structural design concepts required
Previous supervisory experience required
Familiarity with ADA and OSHA
Working knowledge of security and life safety protocol
Proven leadership abilities
Ability to work autonomously and also as a productive member of a team
Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same
Ability to work in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects
Superior written, oral communication and interpersonal skills
Excellent problem-solving skills
Proficiency with Microsoft Office applications

The hiring range for this position is $172,400 to $247,800 The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

We are an Equal Opportunity Employer committed to attracting, developing, and retaining a diverse workforce.

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FUNDING

Private

INDUSTRY

Insurance Carriers

TEAM SIZE

5001-10000

LOCATION

Hybrid, based in Johnston, RI

DATE POSTED