Job details

Director of Systems and Cloud Services

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Summary

Avid is seeking a highly qualified Director of Systems and Cloud Services to lead our production cloud infrastructure efforts. The ideal candidate will have extensive experience in designing and building platforms that support both customer-facing solutions and internal workloads in multiple cloud environments, and will be responsible for driving a transformation to turn the cloud operations team into a service-oriented organization. This role will be responsible for ensuring the reliability, availability, and scalability of our cloud infrastructure to support Avid’s internal and rapidly growing SaaS business.

ABOUT AVID

Avid makes technology and collaborative tools so creators can entertain, inform, educate, and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit

www.avid.com

Job Description

Director of Systems and Cloud Services

Job Summary

The Director of Systems and Cloud Services will manage a global team of cloud engineers and system administrators that is responsible for the design, implementation, coordination, control, security, maintenance, and troubleshooting of various technologies that support Avid’s internal and external workloads. The position will report directly to the VP of Information Technology.

RESPONSIBILITIES AND DUTIES

Lead and develop a team of cloud engineers and system administrators to ensure the smooth and secure operation of our cloud and on-premise infrastructure and services
Drive the development and implementation of cloud operations strategies that align with business goals and support the overall technology vision
Collaborate with multi-functional teams to identify and evaluate new cloud technologies, tools, and services to support the organization's evolving needs
Ensure the development and maintenance of infrastructure standards, policies, and procedures to maintain reliability, availability, and security
Monitor and report on infrastructure performance, utilization, and costs to ensure that resources are being used effectively
Develop and handle operations budgets and resources to meet organizational goals
Select, monitor and manage vendors and contractors
Drive the adoption of standard processes of cloud infrastructure and automation across the organization
Continuously improve and modernize our systems
Ensure the development and maintenance of disaster recovery and business continuity plans for all critical systems
Ensure operations are supported by good technical documentation
Develop and manage processes to ensure compliance with regulatory and certification controls
Oversee the 24x7 support team(s) that provide support for critical production systems

QUALIFICATIONS & SKILLS

Bachelors’ degree in Computer Science, Information Systems or related field, or an equivalent combination of education and experience
8-10 years professional experience in high-performing enterprise class international / global technical service/operations environments, with 3+ years of management experience
Strong understanding of cloud infrastructure, security, networking, storage, container, and compute technologies
Experience with multiple cloud technologies, with significant experience managing Azure
Ability to drive the adoption of standard processes in cloud operations and automation across the organization
Experience in developing and maintaining disaster recovery and business continuity plans for all cloud-based systems
Experience with IAM and SSO technologies and support
Strong interpersonal, communication (verbal and written), with the ability to work well in a diverse team-oriented global work environment
Experience managing Azure AD
Experience designing and implementing automation to support cloud operations, particularly in provisioning/deprovisioning of cloud assets
Experience with Infrastructure as Code
Excellent customer service and organizational skills, including the ability to support multiple projects at one time, and technical project management skills
Experience with ITIL-based operations
Cloud certifications in one or more of the major cloud services is a plus

Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

US Pay Transparency Range $160,000.00 - $190,000.00

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!