Director Office of Outreach Education and Assistance

Duties

As the Director for the Office of Outreach, Education and Assistance (OEA), the incumbent provides executive leadership in planning, directing, and implementing national programs (i.e. including technical assistance and advocacy, national health and retirement education campaigns, consumer outreach efforts) which focus on: addressing the rights and obligations of employers and employees as they pertain to employer-sponsored retirement and health care benefits; informing consumers about various health and retirement issues; promoting participation by the public in personal savings for retirement; and overseeing the implementation of the new Employee Ownership Initiative under the Work Act. The incumbent is further charged with: (1) assuring a cohesive, integrated approach to the accomplishment of Office projects and programs and the resolutions of intra-and inter-office problems: and (2) providing technical advice and expertise to Office subordinates, Agency and Department executives, the executive staff of other Federal and State agencies, and employer and participant group representatives.

Requirements

Conditions of Employment

Conditions of Employment

• Must be a U.S. citizen.
• Must meet Mandatory Technical Qualifications and Executive Core Qualifications.
• Must complete one year SES probationary period if not previously covered.
• Subject to financial disclosure requirements.
• Appointment to this position may require a background investigation.
• If selected, the candidate must receive approval from OPM's Qualifications Review Board in order to be appointed to the SES.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Thoroughly review the following list to determine the documentation you need to submit. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date (i.e., July 27, 2023) to receive consideration. If you fail to submit the required documentation before the announcement closes, you will be rated "ineligible."

  • Resume - All applicants must provide a resume that includes prior employment history. Your resume must provide sufficient information to substantiate your responses to the ECQs and MTQs. If not, HR may amend your overall rating to more accurately reflect the competency indicated by resume content.

  • Narrative Statements - Applicants are required to submit a narrative statement for each of the five Executive Core Qualifications (ECQS) and each of the Mandatory Technical Qualifications (MTQs). All applicants must upload a document (e.g., PDF, Word document, etc.) that addresses the ECQ and MTQ criteria outlined in the "Qualifications" section of this announcement. Documents referring the reviewer to "See Resume" will be considered incomplete and will not be considered. Failure to submit a narrative statement or address all of the ECQs and/or MTQs will be deemed incomplete and will not be considered.

  Important Note to Non-Competitive Candidates (i.e., Current/Former Career SES members and/or graduates of a certified SES Candidate Development Program (SESCDP).

  • To receive consideration, non-competitive candidates must provide an SF-50 or proof of completion from an OPM-certified SESCDP.
  • Non-competitive candidates are not required to provide ECQ statements; however, such candidates must upload a statement into the ECQ document field that states they are non-competitive eligible.
  • Non-competitive candidates must provide detailed MTQ narrative statements for each mandatory qualification.

  
  

  
  Applicants are encouraged to provide the following documents, only if applicable:

  • SF-50 - Documentation of status as a current federal employee or career SES appointment.
  • Certificate of completion of OPM-certified SES Candidate Development Program.
  • Copy of most recent performance appraisal. (optional)

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the "Required Documents" section.

  Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.
  
  STEP 1 - Create USAJOBS Account on www.usajobs.gov, including your Resume and Saved Documents. Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.

  STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the title and click the "Apply" button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click "Start Application" and proceed through the 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application.

  STEP 3 - Complete the 2nd part of the application process. On the next page, you may need to create a DOL Account if you have not already. Continue through the progress steps where you will be required to answer the vacancy-specific questions. After responding to the vacancy-specific questions, you will be prompted to submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

  STEP 4 - On the "Review and Submit" step, click "Submit Application". You will receive confirmation that your application was submitted successfully.

  STEP 5 - Edit Application as needed by 11:59 pm ET of the Closing Date by returning to USAJOBS, clicking the vacancy, then "Update Application."

  Agency contact information

  John Sylvia

  Phone

  774-365-6851

  Email

  Sylvia.John@dol.gov

  Address

  Employee Benefits Security Administration
  200 Constitution Avenue NW
  Washington, DC 20210
  US

  Next steps

  The Division of Executive Resources will review all applications to determine if applicants meet the mandatory technical qualifications of this position and the SES ECQs. A subject matter expert may be consulted in the initial review. Those who meet the qualifications will be referred to a panel of SES members for rating and ranking to determine the "best qualified" candidates. The panel will make a recommendation to the selecting official about the top candidates that s/he should interview. Once a selection is made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualifications Review Board (QRB), unless the selectee is a current/former SES executive or has successfully participated in an OPM approved SES Candidate Development Program.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

All qualified candidates may apply. Current and/or former Senior Executive candidates must submit appropriate documentation to receive credit for non-competitive consideration.