Director, Operations

As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.

We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.

Join us as we create wonder together.

Job Summary

As a member of the senior leadership team for the site, the Director of Operations will be responsible for coaching and managing the manufacturing and logistics team and closely communicating with the Regional Dispensary Managers and Wholesale Supply Chain Manager to assure effective and efficient manufacturing operations, an optimum dispensary product mix, proper inventory levels in the dispensaries and seamless logistics for wholesale customers. The Director of Operations will work closely with the Director of Cultivation, the Regional District Sales Manager, and the corporate manufacturing team.

The Director of Operations will report to the VP of Manufacturing and work closely with all Regional and National stakeholders and subject matter experts across the company.

The Director of Operations will be responsible for directing manufacturing and logistics activities to assure that Ayr delivers high quality products while maintaining the most efficient product cost structure. The Director of Operations is accountable for meeting production demand that supports corporate top line revenue while improving efficiency to bottom line growth. This position is responsible for all day-to-day manufacturing operations, including purchasing, production planning, manufacturing, and shipping of quality products with continuous quality and process improvements to ensure attainment of operational goals, tactics, and priorities that drive business results with a focus on quality.

Duties and Responsibilities

• Manage all day-to-day aspects of manufacturing operations, oversee scheduling, capital equipment maintenance, training, production planning and logistics
• Work with the sales team to understand product demand, growth, and trends, convert this information to a functional manufacturing forecast
• Review production and scheduling plans to ensure they align with the product forecast
• Manage key vendor relationships, maintain inventory levels of key manufacturing components, and facilitate the flow of raw material from cultivation to manufacturing
• Ensure compliance with all manufacturing SOPs, review processing metrics and work to improve efficiency. Ensure quality assurance standards and metrics are maintained
• Work with the corporate team to facilitate commercialization of new products in the local market
• Maintain a strong presence in the field to effectively coach and support manufacturing teams
• Ensure manufacturing environments are brand appropriate (i.e., positive, reassuring, energetic, encouraging, educational and welcoming)
• Ensure operational priorities, processes and procedures are communicated and understood
• Assure the cost-effective manufacturing of quality pharma-grade product
• Responsible for and working closely with the Director of Cultivation, Regional District Sales Manager, and the corporate manufacturing team, in the planning of all CAPEX projects
• Responsible for the successful coordination and execution of all capital improvement projects
• Communicate often and effectively with Retail and Wholesale Sales Teams to continually educate manufacturing crew regarding product knowledge and brand initiatives
• Partner with Compliance Team to monitor and maintain proper manufacturing compliance controls with all federal/state regulations
• Develop protocols with bill of materials and standard costing for ERP implementation

• Lead production and operational management teams ensuring collaboration and cross-departmental efficiencies.
• Plan and monitor the day-to-day operations to ensure no interruptions in production.
• Maintain a strong presence to effectively coach and support our cultivation and processing teams.
• Ensure manufacturing environments are brand appropriate (i.e., positive, reassuring, energetic, encouraging, educational and welcoming).
• Ensure operational priorities, processes and procedures are communicated and understood.
• Assure the cost-effective manufacturing of quality pharma-grade product.

Qualifications

• Supervised 25 or more associates in an FDA controlled, SQF or cGMP production environment
• Experience in the medical cannabis industry not required, but a plus
• A high-touch, credible, hands on, visible leader with instant credibility and inspiring to the team
• Demonstrated track record in team building and driving operational efficiencies
• Lean manufacturing or six sigma knowledge a plus
• Outstanding people skills, organizational skills, and a passionate leadership style
• Start-up experience, a plus
• Team player with the ability to gain consensus through collaboration and open dialogue
• A sense of urgency, high energy, and hands-on approach
• Ability to pass a background check. Current Driver’s license required

Education

• Bachelor’s degree in business, supply chain or related field required. Master’s degree preferred

Experience

• 10+ years

Knowledge, Skills and Abilities

• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
• Leadership - Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Contributes to profits and revenue
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly

Direct reports – if applicable, select one answer, remove the remainder

• Oversees multiple departments

Working conditions

N/A

Physical requirements

• Office
• Labor
• Other

At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.

Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.

In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.