Director, Organizational Development

About the People Team

As a People Team, our purpose is to drive the success of the business through the success of our people. Our ambition is to be known as the most impactful, innovative and effective People Team in tech. We seek inspiration in our employee value proposition: Imagine what we'll build together. We push the boundaries of what People teams can achieve through bold ambition, innovation and creativity. We couple that innovative spirit with execution prowess and operational excellence in order to drive transformational change. Finally, we believe that because business and people outcomes are inextricably linked, leaders must be accountable to both. In other words, people outcomes must be Leader Led and People Team enabled. For every process, philosophy and program that we build, we hold all leaders accountable and collaborate with them through deep partnerships across the business.

About the Role

You will be a key leader on the People Partnership & Development Team, owning the strategy, programs and management of the Organizational Development function at Thumbtack. Partnering closely with both the People Team and business leaders, you will have the opportunity to help build a culture that is focused on high performance and reinforced through each person living our values every day.

This role reports to the Head of People Partnership & Development (PPD). PPD also includes HR Business Partners and Diversity, Equity and Inclusion, and is responsible for enabling Thumbtack to achieve its business goals by fostering high-performing, engaged, inclusive teams. This role is virtual-first, in line with our Future of Work vision.

Responsibilities

• Own the Organizational Development function at Thumbtack, which includes strategy, programs and offerings related to Performance Management, Talent Management and Learning & Development
• Own our performance and talent management infrastructure. This includes implementing our redesigned performance management philosophy and driving company-wide change through projects like updating our leveling architecture and management criteria
• Build and execute an innovative learning and development strategy and set of programs that reinforce our performance philosophies, core values, and business priorities
• Implement new tooling to enable behavior change that supports our strategies and improves OD operations and insights
• Partner with business leaders, HR Business Partners, DEI, People Analytics, Recruiting, HR Ops, Compensation and Benefits to ensure programs are effectively designed and implemented in line with the broader People Team goals
• Monitor and integrate employee sentiment and feedback, organizational trends, and business needs to ensure OD strategy and offerings are tailored accordingly
• Manage a small team, allocating resources and priorities accordingly

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• 12+ years of leadership experience in HR, including performance management, learning and development and other OD-related domains
• 3+ years as a people manager
• Experience driving transformational change related to performance and talent management through strategic thinking, rigorous planning, project management and stakeholder engagement
• Experience building or influencing the creation of a learning and development strategy and programming
• Ability to influence at all levels, including senior leadership, through compelling presentations and written/verbal communication skills
• Experience building and leveraging cross-functional partnerships to drive decisions and scale OD offerings
• Ability to use data and insights as central parts of decision-making

Bonus points if you have

• Experience operating with limited resources
• Experience operating in and adapting to a continuously changing environment

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here. #LI-Remote

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $244,800 - $331,200. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $208,080 - $281,520. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.