Director, Practice Operations - Surgery

Overview

Responsibilities

• Adheres to Wellstar Health System's policy and procedure regarding overall human resource management and applies such policies and procedures consistently.
• Demonstrates effective hiring and management of staff.

• Responsible for the financial viability of the Wellstar Physicians Group practices, including but not limited to:
  • Monitoring progress against budget.
  • Planning and implementing capital expenditures.
  • Following progress of business office (either central or local).
  • Plans and maintains operating budget on a practice by practice level.
• Administers accounting and financial control systems, accounts receivables and budgets.
• Utilizes financial and operational principles in daily and long-term practice operations.

• Cultivates a relationship of mutual respect and trust with providers and staff. Works in conjunction with physician leaders, Practice Managers, and VP Physician Services to facilitate provider understanding and acceptance of good business management.
• Ensures providers at assigned practices understand their obligations as specified by their contract within the Wellstar Physicians Group.
• Seeks out opportunities to network and enhance practice management knowledge base. Actively participates in organizational activities and continuing education.
• Exhibits professionalism in dress, style and manner.
• Ability to demonstrate good communication skills with providers, managers and staff.

• Supervises and advises the Practice Managers of all practices.
• Acts as a liaison between physicians and WellStar Administration.
• Assures resource management to achieve practice business goals.
• Directs practice operations to assure financial viability through service quality and clinical excellence to the population served.
• Demonstrates appropriate knowledge and proficiency of the IS and communication systems available to meet practice needs.

• Supports and applies a working knowledge of Wellstar Health System's Standard and Department Policies and Procedures.
• Upholds all applicable regulatory agency guidelines.
• Supports Clinical Consultants and Office Staff in upholding clinical quality in the practice.

• Adheres, supports and embodies Wellstar Physicians Group's Customer Service Commitment to Excellence.
• Strives for excellence in employee engagement and patient satisfaction.

• Performs other duties as assigned
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Qualifications

• Bachelor's Degree required.
• MBA and/or MHA preferred preferred.

• Minimum 5 years healthcare management experience, preferably in a practice setting required.

• Excellent communication and presentation skills, both verbal and written.
• Knowledge and command of the principles of financial analysis, strategic planning, operations, human resources and information systems.
• Ability to collect, analyze and apply data and other pertinent information to develop short and long term practice goals and budget needs.
• Ability to work independently and to motivate and develop staff.
• Work closely with physicians, other providers and Wellstar Administration to establish and meet short and long term strategic practice goals.
• Proactively searches for and recommends opportunities to enhance practice services and revenue.
• Consistently demonstrates excellent leadership and customer service skills.

• Cert Healthcare Exec oreferred
• Cert Healthcare Financial Prof preferred
• FACMPE/CMPE Preferred