Director, Software Development

Proterra’s Story:

Communities are growing and evolving, and with that, our transportation needs are changing. Now more than ever, we need smart solutions that provide safer, more reliable and cleaner transit. Every day, Proterra works to meet those needs, with the world’s best-performing zero-emission buses. Our revolutionary battery-electric buses help fleet operators abandon fossil fuels, improve environmental quality and reduce operating costs. Building battery-electric vehicles for all people requires building an equitable and inclusive company which mirrors that diversity. Our commitment to diversity, equity and inclusion is what’s driving our business forward every day. It starts by ensuring that our workplace, workforce and industry reflect all the communities we are proud to serve.

Position Overview:

Connected Technology Team is building Proterra’s next-gen Telemetry & IOT (Vehicle and Charger data) platform which will enable our customers to optimize asset utilization, access valuable data & analytics via mobile and SaaS solutions, enable Engineering to monitor and analyze in-service data for continued product improvement, and enable Service with predictive and real-time data to support proactive Customer Support.

In this role, you will manage and oversee the design and development of applications in our connected vehicles software platform. You will mentor, motivate and grow a high performing team of talented software managers, engineers, and foster a culture of continuous improvement and long-term growth. The successful candidate will work in a vibrant environment with world-class peers and is expected to display leadership, innovation and flexibility as well as exceptional problem-solving capabilities.

About the Role- You will:

• Have ownership of the application development including development practices, architecture, interoperability and technology
• Be an execution leader driving business outcomes with own team and outsourced services to deliver quality releases to our customers on time
• Manage SLA with vendors and provide input for vendor evaluations and investment decisions around our IoT/SaaS technology and team to scale and be reliable/secure
• Lead the team in adoption/adherence to development best practices and standards
• Collaborate with the product management & QA to define releases, negotiate, and drive platform implementation to meet requirements while reducing tech debt
• Maintain team velocity, feature throughput and quality at or above sustainable levels
• Ensure the platform is built to excel in UX and that the UI adopts appropriate style guides
• Work with cross functional teams such as sales, customers and others to manage expectations and build a good perception of the team
• Perform regular root cause analysis and drive process changes to mitigate risks and issues
• Identify and report on key KPIs for software development

About Our Group:

• As strategic partners, the Connected Technology Team strives to ensure that our values, culture and engagement always allow us to do great things for our company.
• We strive to provide the highest-level service and support to our clients each and every day.
• We work collaboratively to build strong relationships with our clients, partners, and own team.
• We treat each other with respect……and always try to have a little fun every day!
• You will report to the VP, Software Engineering and collaborate with other Software Engineering team members located at our headquarters in Burlingame, CA and other manufacturing facilities in Los Angeles, CA and Greenville, SC.

About You:

• Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of the organization.
• Customer-focused attitude, with high level of professionalism and discretion.
• Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.
• Detail-oriented, resourceful and diligent.
• Strong time management and organizational skills.
• Sound judgment and team problem-solving skills.
• Excellent communication skills.
• Proactive and the ability to work with little supervision.
• Ability to prioritize tasks and manage multiple priorities simultaneously.

Your Experience Includes:

Thorough understanding of the software development lifecycle and tools, with leadership and managerial abilities, including the ability to hire, train, and evaluate staff through performance reviews. A passion for building application platforms, strong technical and analytical skills, and excellent written and verbal communication skills are essential.

• Working knowledge of various platforms and software languages such as Unix, Java, SQL and JavaScript needed to build a SaaS and IoT application platform
• Ability to use a wide variety of open source technologies and cloud services (experience with AWS, Docker, and Elastic is required)
• Experience with various frontend and backend technologies such as Amazon IoT, Kibana, Redshift, Glacier, Web Services (REST API), MQTT, React/Angular JS is preferred
• Significant experience scaling solutions that run on private, public, and hybrid cloud infrastructures
• Knowledge of Scrum/Kanban Agile workflow methodologies & CI/CD processes
• Bachelor’s degree in Computer Science, Engineering, or relevant field
• Proven experience delivering large scale software solutions into production under tight deadlines with quality
• 5+ years developing SaaS or IOT solutions. Demonstrated experience building SaaS platforms and in IOT design and development
• 8+ years’ experience in an engineering leadership role including coaching/mentoring of level 2 managers
• Able to empathize, sell ideas, and influence others
• Able to multitask, prioritize, and manage time efficiently
• Experience in utilities or transit industry is a plus

Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)