Job details

Director, Strategy and Change Management, Operational Excellence

Overview:

As a national leader in the construction industry, Suffolk is redefining what it means to build. We challenge the status quo every day by gathering the people, innovations, and partnerships that can explore and go after new ways to do our jobs. Our focus on high-performing teams and technology translates to groundbreaking solutions for all industry sectors and phases of building. We provide value throughout the entire project lifecycle by leveraging our core construction management services alongside vertical service lines, an approach that is revolutionizing the industry and making a permanent mark on the world of business. Join us for a thrilling experience that will energize you, challenge you, and propel your career.

About Suffolk

Suffolk is a national enterprise that invests, innovates, and builds. We provide value throughout the entire project lifecycle by leveraging our core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment and innovation research and development. We have $4.5 billion in annual revenue, 2,400 employees, and main offices in Boston (headquarters), New York, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. We serve clients in every major industry sector, including health care, science and technology, education, gaming, transportation and aviation, and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. We’re ranked #23 on the Engineering News Record list of “Top 400 Contractors.” And we’re proud to be a certified 2022 “Great Place to Work.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The Operational Excellence group is seeking a Director of Strategy and Change Management to lead some of the most important strategic initiatives that improve operational safety, productivity, and predictability.

Reporting to the Senior Vice President of Operational Excellence, the Director will help identify the most significant opportunities for operational improvement and translate those into strategic initiatives. They will lead cross-functional teams to conduct root cause analysis, design effective solutions, and bring those solutions to life. This leader will also help to drive the successful adoption of new operations processes, programs, and technologies. They will play a critical role in the on-going alignment across the organization towards Operational Excellence priorities.

This role requires a results-oriented leader with the ability to blend conceptual and analytical frameworks to develop pragmatic solutions. Excellent project management skills, and the ability to build relationships and work collaboratively with all levels of the organization are critical.

Responsibilities:

Roles and Responsibilities:

Identify and prioritize the biggest opportunities to improve operational performance, meet project team needs, and drive company goals.
Lead Operational Excellence department annual planning process to define priorities aligned to company goals and to translate those into initiatives to drive our desired results.
Drive select strategic initiatives with a focus on project management, quantitative and qualitative analysis, communication, realistic solutioning, stakeholder alignment
Design and implement strategies to drive successful adoption of new operational processes and technologies by developing actionable implementation plans including sponsor, risk, communication, and training plans
Monitor and measure the effectiveness of strategic and change initiatives and identify areas for improvement
Work with Operational Excellence leaders and functional department leaders to align their goals and initiatives to the overall Operational Excellence strategy
Prepare and present executive-level presentations summarizing findings and recommending actions in compelling way

Qualifications:

Qualifications:

Significant experience in strategy development and project management
Excellent project management skills with ability to prioritize and drive multiple simultaneous projects
Results oriented with excellent strategic thinking and problem-solving skills, with the ability to develop creative solutions to analytical, organizational, and behavioral challenges
Relationship builder with collaborative style to collaborate at all levels of an organization
Clear and concise written and oral communication, adapting information by audience
Self-starter who is ready to roll up their sleeves and make an impact in a fast-paced environment

Working Conditions:

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement:

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.