Job details

Disaster Recovery Specialist

Location:

For Those Who Work At Home - Various, Ohio 44145

Facilitates corporate disaster recovery testing initiatives and assists in implementing and maintaining policies. Provide services to Infrastructure and Application Support groups regarding disaster recovery exercises and program requirements. Maintain ownership and accountability for completing recovery procedures and manage activities to monitor the effectiveness of the process. The position will also be responsible for general file transmission oversight (1st level support) and ensuring IT standards are updated and implemented accordingly.

Preferred Qualifications:

Ability to execute/communicate disaster recovery test steps and activities (e.g. touchpoints, pre-tasks, shutdown/restarts, recovery, verification)
Experience with use of business continuity planning tools, disaster recovery methodologies, infrastructure and application support areas and function
General knowledge of replication procedures, backup/recovery methods, and understanding of Windows Server/Desktop, Unix/Linux, Mainframe, Virtual Server, Oracle/SQL, Storage
Fundamental understanding of Secure Protocols: SSH, SFTP, TLS/SSL, VPN, etc.
Familiar with networking and communication products (e.g. Tectia, Winscp, NDM, Bizlink, etc.)
Understanding of operational standards and risk reviews
Experience with service management technologies including incident, problem, triage (e.g. Service Now, etc.)
Experience with cloud technologies preferred.
Experience with agile tools and methodologies preferred.

Essential Job Functions:

Facilitates Data Center Recovery exercises ensuring infrastructure and application support participation prior to and during the test
Works with infrastructure and application support partners to address gaps in plans, recovery solutions, and dependencies; resolves issues that have been identified by plan assessors
Maintains Disaster Recovery tools’ system of record, as it relates to the infrastructure and application support
Perform and coordinate activities associated with ‘ransomware’ including planning, testing, and documentation
Work with security, business resiliency partners on backup/recovery standards for internal applications and infrastructure’s
Collaborates with technical support teams on data transfer problems to resolve common software-related issues; evaluates data transmission requirements and provides on-going governance and best practices
Organizes existing data transfer documentation and regularly update to ensure quality of guidelines and procedures
Support projects and demonstrate good decision-making abilities on assignments with minimal supervision
Experience with executive/senior management level communication

Required Qualifications:

BA degree in IT related field or equivalent work experience
Solid process management, organizational skills to prioritize workload and balance out daily tasks
Ability to manage competing priorities and maintains control in all situations
Excellent written and verbal skills to interact with customers and resources across departments
Strong analytical skills to maximize productivity and identify opportunities for improvement
Standard PC Skills (MS Word, Excel, PowerPoint, Project, SharePoint, etc.)
Self-motivated with a strong commitment and incentive to succeed

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $67,000 to $101,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

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for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

HR_Compliance@keybank.com

#LI-Remote

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FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in Cleveland, OH

DATE POSTED

June 2, 2023