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Sales Representative - Career Advancement

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$51250 / YEARLY (est.)
min
max
$42500K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Representative - Career Advancement, DISH

Are you ready to jumpstart your career with DISH as a Sales Representative? Located in the beautiful Essex County, NJ, you will have an exciting opportunity to step into the world of sales with a firm that’s been shaping connectivity for over 40 years. With a competitive base pay of $20.50 per hour plus uncapped commissions, your first-year potential earnings can reach around $68,000! What’s even more appealing? No prior experience is needed, and DISH provides full-time paid training to ensure your success. As a part of our award-winning Inside Sales & Retention team, you will engage with customers, helping them discover the value of our fantastic range of products and services including DISH TV, Sling TV, and Boost Mobile, all through a consultative approach. Say goodbye to cold calling! Here, you’ll enjoy 100% inbound sales, meaning you’ll be working with customers who are already interested in what we offer. Plus, this role comes with a clear path for career growth, potentially allowing promotions within the first year, generous benefits including health insurance options and tuition reimbursement for continuous education. With an emphasis on excellent customer service and product knowledge, you’ll be pivotal in shaping customer interactions and driving sales success. What are you waiting for? Join us at DISH and take the next step in your journey toward a rewarding career!

Frequently Asked Questions (FAQs) for Sales Representative - Career Advancement Role at DISH
What are the responsibilities of a Sales Representative at DISH?

As a Sales Representative at DISH, you will be responsible for positioning and selling DISH and Boost Mobile products and services to both new and existing customers. Your role will require you to assess customer needs, provide tailored solutions, and maintain in-depth knowledge of our products and services. You'll engage with customers through inbound calls, ensuring excellent customer service while managing your time effectively.

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What skills are necessary for a Sales Representative position at DISH?

To excel as a Sales Representative at DISH, candidates should showcase a competitive spirit, strong communication skills, and a customer-focused approach. Dependability, integrity, and the ability to persuade are essential traits as you navigate customer interactions and drive sales. Being open to feedback and displaying a growth mindset will greatly assist in your professional development in this role.

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What kind of training does DISH provide for the Sales Representative role?

DISH offers a comprehensive paid training program designed to ease candidates into the Sales Representative role. Training methods include computer-based modules, hands-on activities, instructor-led sessions, role-play, and call shadowing to ensure a smooth transition, regardless of your prior experience in sales. Additionally, you'll benefit from a robust mentorship program during your onboarding process.

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What is the commission structure for Sales Representatives at DISH?

As a Sales Representative at DISH, the commission structure is impressive with no caps on earnings! While your first-year earnings can average around $68,000, top performers often exceed six figures annually, making it a lucrative opportunity for ambitious sales professionals willing to put in the effort.

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Are there opportunities for career advancement for Sales Representatives at DISH?

Absolutely! At DISH, career advancement is highly encouraged. Sales Representatives can promote up to two levels within their first year based on their performance, opening doors to new opportunities and increased earning potential as you establish your career.

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Common Interview Questions for Sales Representative - Career Advancement
How do you handle challenging customer interactions as a Sales Representative?

When faced with challenging customer interactions, remain calm and focused. Listen actively to the customer's concerns, show empathy, and provide solutions that meet their needs. Demonstrating resilience and problem solving skills is crucial in building trust and maintaining customer relationships.

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Can you explain your approach to upselling products to customers?

To effectively upsell products, I first ensure I understand the customer's current needs and preferences. By highlighting the added value and benefits of the additional product or service, I can create a compelling case for why it would enhance their experience, leading to a positive outcome for both the customer and the company.

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What techniques do you use to manage your time during sales calls?

I prioritize my time during sales calls by setting clear agendas for each interaction. I keep track of the time spent on each section of the call and ensure that I'm efficient, while still being thorough. Effective navigation of our systems and real-time data entry also helps me maintain smooth communication and focused customer engagement.

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Describe a situation where you successfully turned a negative customer experience into a positive one.

In a past role, a customer was frustrated with a service delay. I listened to their concerns, empathized with their frustration, and promptly addressed the issue by personally overseeing their case. I was able to provide timely updates, which ultimately led to a positive resolution and restored the customer's confidence in our services.

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What motivates you to succeed in a sales position?

I thrive on achieving goals and the thrill of closing sales. The potential for uncapped commissions and the recognition that comes with being a top performer drives my motivation. Additionally, I am passionate about helping customers find the best solutions that meet their needs.

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How do you stay informed about the products and services you are selling?

To stay informed, I consistently engage in ongoing training and educational programs offered by DISH. I also regularly review product materials, take notes during training sessions, and participate in discussions with peers to share insights and knowledge about our evolving offerings.

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What role does teamwork play in the success of a Sales Representative?

Teamwork is vital for a Sales Representative's success at DISH as it fosters collaboration and support among colleagues. Sharing strategies, experiences, and insights can enhance individual performance and improve overall team sales results. A united team can also create a positive work environment, benefiting everyone involved.

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How do you prepare for a sales call?

Preparation for a sales call begins with researching the customer's previous interactions, understanding their needs, and knowing the features and benefits of the products I'm selling. I also develop a strategy for the call, identifying key points to emphasize that align with the customer's interests and potential upsell opportunities.

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What techniques do you find effective in building rapport with customers?

Building rapport starts with being personable and approachable. I engage customers by using their name, showing genuine interest in their needs, and finding common ground. Listening carefully and providing thoughtful responses helps establish trust, making customers more likely to respond positively and build a lasting relationship.

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What strategies would you use to handle objections from a customer?

When handling objections, I first listen to the customer's concern without interruption, confirming that I understand their viewpoint. Then, I respond with empathy, addressing the objection by providing facts, clarifying misunderstandings, and illustrating how my solution aligns with their needs, ultimately guiding them towards a positive decision.

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DATE POSTED
April 1, 2025

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