Dispatcher - job 1 of 3

Great company. Great people. Great opportunities.

As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

Additional duties include the following:

• Schedule drivers and organize dispatch of all equipment for the branch

• Assist in taking customer telephone orders for deliveries, pickups and service

• Arrange for all emergency field repairs

• Answer customer calls and review driver schedules in order to fulfill customer requests

• Assist Inside Sales team as needed

• Other duties assigned as needed

Job Requirements:

• High School diploma or equivalent

• Valid driver's license with acceptable driving record

• Technical knowledge of DOT/Federal Motor Carrier rules and regulations

• Diligent attention to safety

• Strong ability to multitask in a fast-paced environment

• Superior customer service, teamwork and verbal/written communication skills

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

DISPATCHER - IN FRENCH

À titre de répartiteur à United Rentals, vous serez responsable d’organiser la répartition quotidienne de l’équipement de la succursale de manière opportune et sécuritaire. Sans vous, nos clients ne peuvent pas répondre à leurs besoins opérationnels; voilà pourquoi nous sommes à la recherche d’un professionnel intègre qui respecte et comprend les exigences du travail.

Votre solide éthique de travail, votre fiabilité et votre attitude positive feront de vous un atout pour notre succursale et l’ensemble de notre organisation. Si vous souhaitez avoir la possibilité de vous tailler une place au sein du plus grand loueur d’équipement au monde, envisagez un avenir chez United Rentals. Vous recevrez le soutien d’une équipe de direction fiable qui vous aidera à atteindre vos objectifs. Ce poste à la fois complexe et gratifiant vous ouvrira la voie vers de nouveaux débouchés professionnels.

Responsabilités complémentaires (liste non exhaustive) :

• Organisez l’horaire des chauffeurs et la répartition de tout l'équipement pour la succursale

• Aider à prendre les commandes téléphoniques des clients pour les livraisons, les ramassages et le service

• Organiser toutes les réparations d'urgence sur le terrain

• Répondre aux appels des clients et revoir les horaires des chauffeurs afin de répondre aux demandes des clients

• Assister l'équipe commerciale interne au besoin

• Autres responsabilités en fonction des besoins

Exigences du poste :

• Diplôme d’études secondaires ou équivalent

• Permis de conduire en cours de validité et dossier de conduite acceptable

• Connaissances techniques en matière de règles et de règlements du Department of Transportation/Federal Motor Carrier (ministère des Transports)

• Souci poussé de la sécurité

• Forte aptitude à gérer plusieurs tâches à la fois dans un environnement rapide

• Sens du service à la clientèle et du travail d’équipe, compétences en communication verbale et écrite

Ce poste est considéré comme un poste critique en matière de sécurité aux fins des politiques et procédures de United Rentals.

Dispatcher - Trench

As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

Additional duties include the following:

• Daily scheduling of UR Drivers and outside haulers with proactive forward planning

• Manage constant change to the daily schedule to meet customer demands

• Manage inter-company transfer hauling

• Communicate Driver schedules and expectations

• Become expert on dispatch system, supporting applications, and dispatch processes

• Be a key player in the daily branch planning meeting

• Monitor and perform to dispatch metrics

• Provide excellent service to both external and internal customers

• Communicate with the team clearly, concisely, and honestly

• Assist in taking customer telephone orders for deliveries, pickups and service

• Assist Inside Sales team as needed

• Other duties assigned as needed

Job Requirements:

• College degree preferred or equivalent experience

• Diligent attention to safety

• Strong ability to multitask in a fast-paced environment

• Superior customer service, teamwork and verbal/written communication skills

• Keen attention to detail

• Analytical and processes oriented

• Planner, preparer, problem solver, decision maker

• Valid driver's license with acceptable driving record

• Technical knowledge of DOT/Federal Motor Carrier rules and regulations

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles: Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Non-Full Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

• Offered for full time roles, non-full time eligibility in select provinces.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.