Dispatcher

TITLE: Dispatcher
PAY RATE: $18 - $22 per hour
LOCATION: 35 West 35th Street New York, NY 10001
EMPLOYMENT TYPE: Full-Time
SCHEDULE:

• 8, 10 & 12 hours shifts, Monday - Sunday
• Weekend availability is required

BENEFITS:

• Sign-on Bonsus for Full-Tme new hires of up to $3,000.
• Referral Bonus when recommending a full-time candidate that is hired of up to $1,500.
• 401K, Medical, Dental & Vision Insurance (with company contribution), paid time off for full-time employees.

PREFERRED QUALIFICATIONS:

• 2-3 year's experience in transportation dispatch. EMS Dispatch Preferred.
• Geographical knowledge of service areas.
• Excellent interpersonal and teamwork skills.
• The ability to remain calm in stressful situations.
• Excellent verbal and written communication skills.
• Ability to multi-task and prioritize each task accordingly.
• High School diploma or general education degree (GED).
• Ability to type 40/45 wpm’s and experience with data entry.
• Ability to work within a team setting as well as work independently.
• Tech-savvy with knowledge of computer aided dispatch software (CAD).
• Emergency Medical Technicians (EMT) or Certified First Responders (CFR) with 2 years of experience and/or 1 year of EMS dispatch experience.

RESPONSIBILITIES:

• Receive large volume intake calls, prioritize and dispatch calls in CAD System.
• Determine appropriate level of care and coordinate transport calls and activities with EMTs in the field.
• Be courteous and friendly to medical facilities, the public, and fellow EMS staff, providing top tier customer service.
• Gather patient billing information and appropriate billing signatures.

About Ambulnz by DocGo:
Ambulnz by DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We’re revolutionizing the delivery of healthcare and we need an Emergency Medical Technician to join us.
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• EMS: 2 years (Required)
• computer aided dispatch software (CAD): 1 year (Required)

License/Certification:

• EMT Certification (Preferred)
• CFR (Preferred)