Sales Associate

Job Description: DJI Store - Sales Associate

Location: 685 5th Avenue, New York, NY

Position Type: Full Time

Compensation: $20 per hour

DJI is the global leader in the era of spatial intelligence, taking technology as our driving force, we develop and manufacture advanced aerial equipment and drone camera technology for both commercial and recreational use.

As the exclusive DJI Authorized Retail Store in the East Coast, we pride ourselves on being at the cutting edge of drone and camera technology. We are dedicated to making aerial technology accessible, reliable and easy to use for creators, innovators and businesses around the world.

Position Overview:

Join our team as a Sales Associate at the DJI Authorized Retail Store (ARS) in the heart of New York City. We're looking for a dynamic individual with a strong background in retail sales. The ideal candidate will excel in driving sales and surpassing targets, key to this role is your capacity for exceptional customer service and build lasting customer relationships.

Requirements Before Applying:

• Knowledge of DJI products. (Preferred)
• Photographers / videographers are encouraged to apply.
• Proven expertise in retail sales.
• A strong commitment to becoming an expert in DJI products.
• An energetic, friendly, and enthusiastic disposition.
• Teamwork skills are essential.

Key Responsibilities:

• Guide customers in selecting the right DJI products to suit their needs.
• Maintain thorough knowledge of DJI products to offer expert advice to customers.
• Deliver outstanding customer service, ensuring a memorable in-store experience.
• Work collaboratively with the Store Manager and team to meet store goals and sales targets.
• Ensure adherence to visual merchandising standards and maintain store cleanliness.
• Help managing store operations, maintaining appealing product displays.
• Stay updated with DJI products, industry trends, and best practices in customer service.
• Address customer queries and concerns professionally.
• Follow store protocols, including adherence to safety guidelines.
• Uphold DJI's brand values and service standards for customer satisfaction.
• Participate and create engaging content for social media platforms to enhance our digital footprint.

Qualifications and Requirements:

• Previous experience in retail or sales.
• Strong interpersonal and customer service skills.
• Excellent communication.
• Ability to work well in a team environment.
• Flexibility for shift work, with a strong focus on availability for weekends and holidays.
• A genuine passion for technology and the drone industry.

Application Process:

Interested candidates are invited to apply via LinkedIn or send their resume along with a cover letter detailing their pertinent experience to info@djinyc.com.

Thank you for considering a career with DJI by Camrise.

Job Types: Full-time

Pay: $20.00 per hour

Expected hours: 36- 40 hours per week

Benefits:

• Employee discount
• Incentive payouts
• Paid time off

Experience:

• Retail sales: 3 years (Preferred)
• Customer service: 3 years (Preferred)

Work Location: 685 5th Avenue, New York, NY 10022.

Sales Associate skills

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts