Product Manager

About The Role 

We are currently hiring for a Product Manager to join our team here at Doctify. You will play a key role in shaping the future of healthcare review experiences. 

Working cross-functionally, you will guide the development and optimisation of Doctify’s products to meet user needs while aligning with our mission to build trust and transparency in healthcare. This role requires a blend of strategic vision, technical knowledge, and user empathy to create a seamless, user-centred experience for both patients and healthcare providers.

Our Mission 

Would you agree that our health is the most precious thing we have? And that each patient should be empowered to make confident decisions on their healthcare? Doctify is a global patient platform, operating in 6 markets. We are building the largest, most impactful global healthcare platform, uniting the healthcare community around the world behind patient voices. 

Our mission is to help over 100 million patients by 2025. If this sounds like a mission you would like to be a part of, then apply now!

You’ll Be Responsible For 

• Product Strategy & Roadmap: Defining and managing the product roadmap, aligning with Doctify’s goals for growth, user engagement, and service improvement.
• User Research & Insights: Leading efforts in gathering and analysing feedback from patients and healthcare providers to identify opportunities for new features, improved usability, and overall experience enhancement.
• Cross-functional Collaboration: Working closely with engineering, design, marketing, and sales teams to execute product initiatives effectively, ensuring each release delivers meaningful value.
• Metrics & Performance Tracking: Defining key performance indicators (KPIs) for product success, monitoring product performance, and using insights to guide future enhancements.
• Market Research: Staying informed on industry trends, competitor activities, and user behaviours to continuously refine Doctify’s offerings and maintain a competitive edge.
• Stakeholder Management: Communicating project updates, product progress, and user insights with stakeholders at all levels, ensuring alignment and support.

About You 

You will have: 

• 3+ years’ experience in product management, preferably within HealthTech, SaaS, or consumer platforms. 
• A strong understanding of best practice in UX/UI patterns for user journeys on both desktop and mobile platforms. 
• Strong analytical skills with a data-driven approach to decision-making, excellent communication and presentation abilities, and proficiency in product management tools. 
• A Bachelor’s degree in business, computer science, or a related field (or equivalent experience). 
• A Passion for healthcare and technology, customer-centric mindset, and the ability to thrive in a fast-paced environment with evolving priorities. 

What we offer 🚀

At Doctify we are committed to providing a truly memorable and transformative experience on your career journey. Some of our benefits, perks and ways of working include:

Perks for our people ✨

Competitive compensation package (basic + commission)

Pension scheme with employer contributions

23 days annual leave: 20 days leave + 3 days off between Christmas and New Year (plus bank holidays)

Remote working

Enhanced parental leave

Setting you up for success 🏆

Comprehensive onboarding schedule tailored to your role

Continuous learning sessions, training programmes and self-development

Transparent internal mobility opportunities and career paths for professional hyper-growth

Uniquely Doctify 🌿

Doctify Daily to come together as a team 15 minutes a day to share, connect and learn

Monthly Impact Awards (People’s choice to celebrate one another - you get a cool hoodie too!)

A culture of meaningful connections through cross-team-connect projects, global fitness initiatives, hackathons and more   

Employee referral scheme £700 or the local equivalent for each successful employee referral hired

Our Commitment To Diversity, Equity, Inclusion & Belonging  💙

Diversity, Equity, Inclusion and Belonging. They’re more than just buzz-words for us. Our commitment to these values is steadfast and they are an integral part of how we create what is Uniquely Doctify in our ways of working, policies and processes, building our teams and ultimately, bringing our mission to life.

We will always embrace uniqueness - so bring your whole self to Doctify!

More about Doctify

Doctify was launched in 2015 by Stephanie Eltz and Suman Saha, who met as trainee surgeons, to address the lack of a trusted or transparent online platform for patient reviews. While the likes of TripAdvisor, Trustpilot, and Glassdoor had enabled consumers around the world to search easily for verified feedback on products, services, and experiences, this model had yet to cut through in global healthcare.

Backed by transatlantic venture capital firm, Beringea, leading European investment funds Amadeus Capital Partners, Keen Ventures as well as investors such as Sir John Hegarty (founder of Saatchi & Saatchi), and Tom Teichmann (early investor in Lastminute.com, Notonthehighstreet.com, Made.com and Simba Sleep). To date, Doctify has raised over 30 million US dollars of investment.