Job details

Domestic Agent I

Introduction:

Come move the world with us!

Wake up each day to be part of a global movement. A movement to make an impact. A movement to go for it! A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing.

Make AIT Worldwide Logistics the next stop on your career journey!

See what our teammates say about working at AIT Worldwide Logistics.

Overview:

The Domestic Agent I has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.

Responsibilities:

Maintain day to day communication and customer service directly with customer
Shipping and receiving customer inventory domestically
Maintaining accurate customer inventory
Reporting of any damages and/or defective inventory packaging
Ensure paperwork, labeling and scanning for accuracy
Coordination/scheduling of carriers to meet shipping deadlines
Responsible for processing monthly inventory
Other duties as assigned

Qualifications:

A team player who works well with others – being respectful to our teammates is a Core Value
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

High school diploma or equivalent
0-2 Years Freight Forwarding experience preferred
Basic math & geography skills
Ability to read, analyze, and interpret verbal and written requests/directions, including documents such as tariffs, safety rules, operating infrastructures, and procedure manuals.
Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one settings.
Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
Basic to intermediate experience using MS Office
Basic knowledge or ability to learn regulations and compliance procedures associated with all areas of freight forwarding, domestic forwarding ground carriers, commercial airlines, and cartage. Basic knowledge of IATA and TSA regulations.
Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.
Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment

What AIT Can Offer You:

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide:

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218 or email your resume to careers@aitworldwide.com.

AIT Worldwide Logistics Glassdoor Company Review

3.9

AIT Worldwide Logistics DE&I Review

No rating

CEO of AIT Worldwide Logistics

Vaughn Moore

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By AIT Worldwide Logistics

At AIT, we vigorously seek opportunities to earn our customers’ trust by delivering exceptional worldwide logistics solutions while passionately valuing our co-workers, partners and communities.

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FUNDING

Private

INDUSTRY

Shipping & Trucking

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Itasca, IL

DATE POSTED