Assistant Manager (01433) - 5400 Preston Hwy

The Assistant Manager at Domino's has several critical responsibilities, including running shifts, managing staff from 3 to 15 people, and ensuring exceptional customer service. You will be involved in money management, handling phone orders, maintaining cleanliness, and lifting items up to 25 pounds. Your leadership skills will be essential in motivating the team and creating the best working environment.

To apply for the Assistant Manager position at Domino's, you need to be at least 18 years old and possess strong math and problem-solving skills. Experience in leading a team is essential, as well as a clean driving record and access to a reliable vehicle. A positive attitude and attentiveness to safety are also required.

The work schedule for an Assistant Manager at Domino's is flexible but requires availability during high demand times, including weekends and holidays, as our stores are open every day of the year. You'll need to be willing to work when the team needs you most, while learning to balance the demands of both management and customer service.

Success as an Assistant Manager at Domino's hinges on several skills, including leadership, strong communication, and a knack for problem-solving. You should be friendly, diligent, and motivated, displaying a commitment to maintaining high standards for yourself and your team. Being able to manage operations smoothly and engage effectively with customers is crucial.

As a new Assistant Manager at Domino's, you'll receive comprehensive training to equip you with the skills necessary for your role. While you will learn specific operational procedures like answering phones and making pizza, the focus on leadership and team management skills will be paramount, ensuring you're prepared to handle a variety of in-store scenarios.

When answering this question, detail previous experiences where you were responsible for supervising or leading a team. Highlight your leadership style, how you motivated your team, and any challenges you encountered while managing staff.

Discuss your approach to customer service and how you remain calm under pressure. Share specific examples where you successfully resolved complaints and provided satisfactory solutions for customers.

Explain the importance of teamwork, clear communication, and maintaining high service standards. Provide insights on how you would manage operations efficiently while ensuring customer satisfaction.

Choose a specific instance that showcases your problem-solving skills. Discuss the situation, your thought process, the actions you took, and the positive outcome that followed.

Discuss your strategies for prioritizing tasks based on urgency and importance. Mention tools or techniques you use to stay organized and manage time effectively.

Emphasize your commitment to health and safety regulations. Describe how you train staff, maintain cleanliness, and address issues that could impact team safety.

Highlight the qualities you believe are essential for a successful team, including accountability, communication, and teamwork. Describe how you support and uplift your team to reach their goals.

Discuss your strategies for keeping morale high, such as setting team goals, organizing small competitions, or creating opportunities for staff to learn new skills and take on new challenges.

Express your enthusiasm for the company, focusing on its values, culture, and customer service commitment. You can also mention any personal experiences you've had with the brand that fueled your interest.

Outline your conflict resolution approach, emphasizing the importance of mediation, encouraging open communication, and facilitating a resolution that maintains team unity and morale.