Assistant Manager - Chesterfield Area - job 1 of 2

As an Assistant Manager at MBR Management, your primary responsibilities include overseeing daily operations, managing team members, ensuring top-notch customer service, and maintaining product quality. You'll also handle inventory and sanitation tasks, and train your team in leadership skills, all while fostering a positive work environment that aligns with our family-oriented culture.

To qualify as an Assistant Manager at Domino's in Chesterfield, candidates must possess a clean driving record, a valid driver’s license with relevant driving experience, and the ability to pass a criminal background check. Additionally, a strong desire to lead and develop people is essential, as well as flexible availability to meet the demands of the job.

MBR Management provides a range of benefits for Assistant Managers, including a $700 sign-on bonus, competitive hourly pay, flexible scheduling, employee food discounts, paid training, and opportunities for career advancement. Full-time employees also receive health, dental, and vision insurance, as well as PTO and a 401K retirement plan.

As an Assistant Manager at Domino's in Chesterfield, you will receive comprehensive training that covers critical aspects of the job, including product quality assurance, cost and inventory control, customer relation strategies, and leadership skills aimed at enhancing team performance and handling busy service periods effectively.

Absolutely! MBR Management values its team members' growth and offers numerous advancement opportunities for Assistant Managers. With dedication and success in your current role, you may progress to higher management positions, building a rewarding career within our family-oriented franchise.

In addressing team conflicts, it's vital to remain calm and listen to all parties involved. Empathy and communication are key. I would facilitate a discussion where each member can express their perspective, and together we can find a resolution that fosters understanding and maintains team morale.

To ensure exceptional customer service, I would emphasize the importance of communication and training for the team. Regularly updating team members on best practices, addressing customer feedback promptly, and creating a culture where everyone feels empowered to go the extra mile can significantly enhance service levels.

During a particularly busy shift, I prioritized tasks by assessing the immediate needs of both customers and employees. I delegated responsibilities effectively among the team, ensuring everyone was clear on their roles, and maintained a positive atmosphere to keep morale high despite the rush.

I consider myself a good fit due to my natural leadership abilities, coupled with my passion for customer service and team development. My experience managing teams in fast-paced environments has equipped me with the skills necessary to excel in this role, ensuring both team and customer satisfaction.

Motivating a team, especially during challenging times, involves open communication and recognition of efforts. I would encourage team members to share their concerns and work together to find solutions while highlighting individual and team successes to maintain their motivation and sense of purpose.

Addressing underperformance requires a thoughtful and supportive approach. I would schedule a one-on-one discussion to understand any underlying issues, provide constructive feedback, and collaboratively work on an improvement plan tailored to the employee's specific needs and strengths.

Ensuring compliance with health and safety regulations involves regular training sessions for the team and routine audits of store practices. I would also foster a culture of accountability, encouraging team members to prioritize safety and report any concerns without hesitation.

I have hands-on experience with inventory management, where I routinely tracked stock levels, conducted audits, and ordered supplies based on actual sales trends. Implementing a proactive inventory system ensures that the store runs smoothly without interruption and minimizes waste.

I am drawn to MBR Management because of its commitment to treating team members like family and the emphasis on career growth. The supportive culture resonates with my personal values, and I believe I can contribute significantly to the team while developing my leadership skills.

If I received a customer complaint, my first step would be to listen attentively and demonstrate empathy. I would then apologize for the inconvenience and assure them that I will resolve the issue swiftly. Following this, I would address the problem and implement steps to prevent it from happening again, ensuring customer satisfaction.