Job details

Customer Service Rep(08834) - 12925 Albemarle Rd - job 2 of 2

Get a free resume review

Company Description

Our Company
Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets.
Our employee's love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job is contagious. We are a group of 1,500 employees who have pizza sauce running through our veins.
Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!

Job Description

Domino’s Pizza Customer Service Representative - Join Our Delicious Team!

Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you'll be doing:

Taking phone orders with accuracy and efficiency
Providing excellent customer service with a smile (even over the phone!)
Answering customer questions about our menu, promotions, and delivery services
Addressing and resolving customer concerns with patience and understanding
Working as part of a team to ensure smooth operations and happy customers

What we're looking for:

A positive attitude and passion for providing outstanding customer service
Excellent communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Strong problem-solving skills and a knack for finding solutions
Basic computer skills and familiarity with point-of-sale systems
A love for pizza is a definite plus!

What we offer:

Competitive pay and benefits
Flexible scheduling
Opportunity to grow and advance within the company
Fun and friendly work environment
Delicious discounts on pizza!
Opportunity for growth!

Benefits:

Health Insurance for eligible employees
Paid Time Off for eligible employees
401k for eligible employees
50% off pizza
Referral Bonus
Career Development
Flexible Schedules

Compensation:

$10 an hour

Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities:

Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
Must work with Hustle and Energy we have a need for a fast-paced and efficient work style.
Must be friendly and have a smile with all customers, the importance of excellent customer service and a positive attitude are the foundation of our business.

If you're ready to join a team that's passionate about pizza and dedicated to customer satisfaction, apply today! We can't wait to meet you.

Qualifications

Must be at least 16 years of age.

Additional Information

Benefits:

Health Insurance for eligible employees
Paid Time Off for eligible employees
401k for eligible employees
50% off pizza
Referral Bonus
Career Development
Flexible Schedules

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review

3.5

Domino's DE&I Review

No rating

CEO of Domino's

Russell Weiner

Approve of CEO

Average salary estimate

$20800 / YEARLY (est.)

min

max

$20800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(08834) - 12925 Albemarle Rd, Domino's

Are you ready to slice into a delicious career with Prairie Pizza, the proud family-owned Domino’s franchise in Charlotte, NC? As a Customer Service Representative, you'll be the heart and soul of our team, engaging with customers over the phone and making their pizza dreams a reality! With a commitment to the Golden Rule, Teamwork, and Enthusiasm, we take immense pride in our thriving pizza empire. In this role, you’ll take phone orders, answer questions, and turn any frown upside down with your infectious positivity. Your excellent communication skills will shine as you assist customers, and your problem-solving talent will allow you to tackle any concerns with ease. You’ll work in a fun, fast-paced environment where multitasking is key, and every day brings a new challenge. As part of our pizza-loving family, you’ll enjoy competitive pay starting at $10 an hour, flexible scheduling, and even discounts on our delicious pizzas! We believe in nurturing talent and providing growth opportunities, so whether your ambition is to climb the management ladder or even own your franchise one day, we’re here to support you. If you have a passion for outstanding customer service, a love for pizza, and a friendly demeanor, we can’t wait to see you join our enthusiastic team at Domino's. Join us, where every slice contributes to something bigger than just pizza!

Frequently Asked Questions (FAQs) for Customer Service Rep(08834) - 12925 Albemarle Rd Role at Domino's

What are the key responsibilities of a Customer Service Representative at Prairie Pizza?

As a Customer Service Representative at Prairie Pizza, your key responsibilities include taking accurate phone orders, providing exceptional customer service, handling inquiries about the menu and promotions, and swiftly addressing customer concerns with patience and understanding.