General Manager (05877) - 1836 Darby Drive

As a General Manager at Domino's Pizza DAKS, your responsibilities will encompass overseeing daily store operations, ensuring high customer service standards, leading a motivated team, managing inventory levels, and analyzing sales data to drive business results. You'll be the key figure in creating a positive work environment and ensuring the store meets its performance goals.

The ideal candidate for the General Manager position at Domino's Pizza DAKS should possess proven experience in retail or food service management, strong leadership and communication skills, exceptional customer service orientation, and excellent analytical abilities. Additionally, having solid organizational skills and proficiency with basic computer applications is essential for success.

At Domino's Pizza DAKS, we truly value the growth of our team members. As a General Manager, you will receive continued training and development opportunities to enhance your skills. Our culture encourages leadership development and performance evaluations help identify areas for advancement, so you can constantly elevate your career within the company.

As a General Manager at Domino's Pizza DAKS, you will enjoy a dynamic and friendly work environment. We pride ourselves on being more than just a pizza company; we are a family! You'll lead a supportive team that shares your commitment to exceptional service and positive experiences for both customers and employees.

Typical working hours for a General Manager at Domino's Pizza DAKS will vary as the role requires flexibility to work various shifts, including evenings, weekends, and holidays. This adaptability allows our General Managers to effectively manage store operations and support their teams at peak times.

In the role of General Manager, motivating my team involves recognizing individual efforts, fostering a positive environment, conducting regular check-ins, and providing growth opportunities. By creating a culture of appreciation and recognition, I can inspire my team to perform at their best.

Handling a dissatisfied customer involves active listening, empathy, and promptly resolving their issue. I would ensure to apologize sincerely and offer solutions, whether it's a refund or a replacement, demonstrating that we value their feedback and are committed to making it right.

In previous roles, I identified bottlenecks in the workflow and implemented new inventory management techniques that streamlined our ordering process, resulting in improved efficiency and reduced waste. Encouraging collaboration among staff also played a big role in achieving operational excellence.

Achieving sales targets requires a thorough analysis of sales data to spot trends, effective marketing strategies, and ensuring exceptional customer service. Motivating the team to take accountability for their performance and implementing feedback from customers is also crucial for sustained growth.

Prioritizing tasks involves identifying urgent issues, such as customer complaints or inventory shortages, versus longer-term projects. Using a combination of to-do lists and delegation empowers my team members to take ownership and ensures that everything is handled efficiently.

If our store wasn't meeting profitability goals, I would conduct a thorough review of our financial reports and sales data to identify areas for improvement. Collaborating with the team to brainstorm solutions and implementing cost control measures would be part of my strategy for enhancing profitability.

Ensuring compliance involves regularly reviewing health and safety standards, conducting training sessions on safe practices for all team members, and performing routine audits of store operations to address any potential risks immediately.

I approach employee performance evaluations as a collaborative opportunity to discuss strengths and areas for improvement. Offering constructive feedback along with recognition of achievements creates a supportive atmosphere that encourages growth and development.

Most effective customer service tactics include active listening, personalized interactions, and quick resolution of issues. Training the team to go above and beyond in their service, creating genuine connections with our customers, helps enhance their loyalty.

My experience with inventory management systems includes utilizing software tools to track stock levels, manage orders, and analyze purchasing patterns. Familiarity with these systems allows me to make informed decisions that ensure we maintain cost-effective inventory levels while minimizing waste.