General Manager(06443) - 117 S Eastern Ave

As a General Manager at 117 S Eastern Ave, your primary responsibilities will include overseeing daily operations, ensuring customer satisfaction, managing staff, and implementing strategic plans to improve performance and drive sales. You'll serve as a role model, embodying our core values, and ensuring that every guest has an enjoyable experience.

Typical qualifications for the General Manager role in Moore, OK include substantial experience in a management position, excellent leadership skills, outstanding communication abilities, and a solid understanding of operational procedures. Prior experience in the hospitality or retail industry may also be preferred.

To foster a positive work environment as a General Manager at 117 S Eastern Ave, you should prioritize open communication, encourage teamwork among staff, maintain a fun atmosphere, and provide necessary support and resources for your team to thrive. Promoting a culture of respect and integrity is crucial.

During the selection process for the General Manager role, expect initial screening interviews followed by in-depth interviews with key team members, possibly including the Director of Operations. You'll likely discuss your management style, how you handle challenges, and your vision for enhancing guest experiences.

The General Manager role at 117 S Eastern Ave stands out due to its emphasis on building a team-based environment while striving to 'WOW' every guest. Our company culture promotes integrity, respect, and a fun atmosphere, allowing you to drive change and make significant contributions to an already successful location.

Discuss your past roles in management, focusing on specific examples of how you've led teams, resolved conflicts, and motivated staff to meet company goals effectively. Share metrics or achievements when possible.

Demonstrate your organizational skills by explaining your process for prioritizing day-to-day operations versus long-term strategic goals. Utilizing tools or methods to manage time effectively can be impressive.

Detail your approach to gathering feedback from customers, addressing concerns promptly, and implementing changes based on their suggestions. Examples of successful initiatives you've led to enhance customer satisfaction can illustrate your point.

Provide a specific instance where you addressed a challenging employee issue. Explain how you approached the situation with empathy, facilitated a resolution, and what the outcome was. This demonstrates your leadership and conflict resolution skills.

Talk about your knowledge of the market, seasonal promotions, staff training, and customer engagement tactics you’ve used to boost sales. Showing awareness of data and trends can further solidify your strategy.

Explain your methods for training staff on company policies and regularly reviewing operations for compliance. Mention the importance of leading by example to instill a culture of adherence among the team.

Identify your leadership style and how it aligns with the company’s core values. Whether it’s participative, transformational, or another style, highlight its effectiveness in fostering teamwork and morale within your team.

Discuss your experience with financial planning, budget management, and how you make decisions to optimize revenue and control costs. Your ability to analyze financial reports can be valuable to mention.

Emphasize the importance of collaboration by sharing examples of how you’ve worked with other departments or teams to achieve common goals. Your ability to communicate and build relationships is key.

Convey your enthusiasm for the opportunity, referencing the company’s core values and reputation. Share how your professional vision aligns with the company’s objectives and growth potential.