Hourly Manager (02146) GROWTH OPPORTUNITIES - job 3 of 3

As an Hourly Manager at Domino's in Mansfield, Ohio, your main responsibilities include overseeing daily operations during your shift, ensuring team members are properly trained, managing sales, maintaining safety standards, and fostering a positive store culture. You’ll lead by example and motivate the team to meet customer expectations effectively.

To qualify for the Hourly Manager position at Domino's, you must be at least 18 years old, have a high school diploma or equivalent, possess a good driving record, and be able to use Outlook or other email services. Prior experience in management or working at Domino's is a plus, but we also provide training to help you succeed.

While experience in management is beneficial for the Hourly Manager role at Domino's Mansfield, it's not mandatory. We are open to training individuals who show leadership potential and a willingness to learn. Your passion and positive attitude can shine through, and we believe anyone can become a great leader with the right guidance.

The Hourly Manager at Domino's in Mansfield works varying shifts, including four nights a week and some weekends. Night shifts typically start between 3 PM and 5 PM and conclude around 1 AM, while day shifts begin at 9 AM and end between 3 PM and 7 PM. Flexibility in your schedule is essential.

Absolutely! At Domino's Mansfield, Hourly Managers have numerous growth opportunities. Many team members start as delivery drivers and progress to managerial positions and even franchise ownership. Your career can evolve as you gain experience and demonstrate leadership, creating a pathway to exciting possibilities within the company.

When faced with a conflict between team members, my first step would be to gather both parties separately to understand their perspectives. Then, I would facilitate a discussion between them, encouraging open communication. My goal would be to find common ground and resolve the issue amicably while maintaining a supportive atmosphere.

To motivate my team as an Hourly Manager at Domino's, I would focus on recognition and encouragement. Celebrating small wins, providing constructive feedback, and fostering a fun environment would be key strategies. Additionally, I would encourage teamwork and lead by example to instill a collective sense of purpose.

In my previous roles, particularly in the fast-paced food industry, I learned the importance of providing excellent customer service. I always prioritize understanding customer needs, addressing concerns promptly, and ensuring satisfaction. It’s about creating memorable experiences that keep customers returning.

Prioritizing tasks during a busy shift involves assessing immediate needs and focusing on customer service while ensuring team members are effectively executing their roles. I would create a checklist, delegate tasks based on team strengths and keep communication open to adapt to any changes quickly.

Successful team collaboration hinges on transparent communication, mutual respect, and a shared goal. I believe establishing a culture where team members feel comfortable sharing ideas and feedback is fundamental, along with creating a sense of accountability, which fosters trust among the team.

If sales aren’t meeting expectations, I would first analyze the possible reasons, such as staffing issues or product availability. Then, I would encourage my team to come up with creative solutions, perhaps running promotions or enhancing customer engagement, while also monitoring real-time sales data to adapt our strategy.

I’m excited about being an Hourly Manager at Domino's because it allows me to contribute to a brand I love, while also providing opportunities for personal leadership growth. I’m passionate about food service and believe that my skills would help elevate the customer experience while guiding a talented team.

To ensure compliance with safety and health standards, I would conduct regular training sessions for all team members. This would include reviewing protocols and procedures, conducting safety audits, and reinforcing the importance of hygiene and food safety practices to create a safe environment for both staff and customers.

I plan to develop my leadership skills by seeking feedback from my team and mentors regularly and remaining open to learning. Attending training sessions, embracing new challenges, and actively participating in team-building initiatives will also enhance my approach to leadership, allowing me to inspire others effectively.

In my previous position, I led a team during a busy promotional week. I organized schedules to ensure coverage and inspired my team through recognition programs and daily briefings to provide a sense of purpose. We not only met our sales targets but also fostered a collaborative environment that empowered each member's contributions.