Supervisor(04221) - 2048 Atlantic Ave - job 2 of 2

As a Supervisor at 2048 Atlantic Ave, your responsibilities encompass providing thorough coaching and mentoring to General Managers and their teams, conducting annual performance appraisals, and providing actionable feedback to enhance operational effectiveness. You'll also be responsible for identifying operational gaps and formulating action plans to resolve them.

To qualify for the Supervisor position at 2048 Atlantic Ave, candidates should have a Bachelor's Degree preferred, along with a minimum of three years of multi-unit experience in the restaurant or retail industry. This role requires effective operational management skills and experience in coaching and mentoring.

The Supervisor plays a crucial role in achieving operational excellence by conducting regular store visits, reinforcing company policies, diagnosing operational gaps, and coordinating resources to resolve them. You will also track financial performance and ensure that stores meet outlined plans.

As a Supervisor at 2048 Atlantic Ave, you will provide professional development, mentoring for career advancement, and 'suggestive' coaching on key operations and management skills. This support empowers GMs and AMs to lead their teams more effectively.

Local store marketing is vital for Supervisors at 2048 Atlantic Ave. You will coordinate with Market Leaders to develop and execute marketing plans while empowering GMs to foster relationships within their communities to drive store growth.

In answering this question, provide specific examples of how you have coached team members in previous roles, the challenges you faced, and how your efforts positively impacted operational success.

Discuss methods such as regular performance reviews, financial analysis, and direct observations during site visits. Highlight specific tools or strategies you've used in the past to identify and address these gaps.

Share techniques that have proven successful for you in motivating teams. Highlight the importance of constructive feedback, recognition of achievements, and creating a positive work environment.

Employ the STAR method (Situation, Task, Action, Result) to structure your answer. Discuss how you prepared for the conversation, delivered the feedback, and the outcome.

Explain the metrics and key performance indicators you focus on, as well as tools and software you utilize to compile and analyze data from various stores effectively.

Provide examples of local marketing campaigns you managed, such as community events or partnerships, and explain how they contributed to sales growth and brand awareness.

Discuss your approach to time management and how you use planning tools and prioritization methods to balance oversight and support effectively among all locations.

Talk about your belief in teamwork and collaboration, providing examples of how you've fostered collaboration among your teams to achieve common goals.

Discuss your strategies for ensuring compliance, including regular audits, training sessions, and open communication channels with store managers.

Share your excitement about the role and organization, your alignment with their values, and how your skills and experience make you a perfect fit for the Supervisor position.