Job details

Sr. Functional Analyst, Workforce Management

Position: Sr. Functional Analyst, Workforce Management

Location: Fort Mill (hybrid)

Reports to: Director, HRIS

The HRIS department has as a mission to maintain and support the Pulp & Paper Payroll, personal and organizational management and Time entry systems and to make sure they are running efficiently and smoothly.

The Sr. Functional Analyst, Workforce Management is to actively participate in the deployment of the corporate workforce management solution (UKG Pro WFM) for the remaining sites of the organization and for supporting the production and the evolution of the existing workforce management environment.

Job Responsibilities/Accountabilities:

Provide the necessary support level to the various workforce management environments to proactively address the different issues and requests to be resolved, including, but not limited to, configuration of the issues related to working/pay rules as well as internal and external interfaces;
Work with the team to determine and confirm the efforts required and to develop the work plans to support the system changes;
Act as a functional team member in the context of formal projects to support the implementation of the solution for a specific site or for the implementation of new functionality or workforce management products that could benefit the entire organization;
Produce specifications using the standard workforce management methodology for configuration requirements in collaboration with our internal and external partners. Configure and implement the proposed specifications and perform the expected level of testing (unit, QA and support to UAT) that supports the highest levels of conformity and quality standards;
Perform the necessary recommendations to improve the existing business processes and system integrity while maintaining or improving the overall quality of the information;
Actively promote the solution and get acquainted to future releases functionality and emerging technology that could benefit the organization and improve our current solution. Stay current on UKG Pro WFM configuration standards and technologies;
Support and/or mentor other team members, assisting with their career development and providing performance feedback to management. Review work products of other team members as required and lead discussions with external parties (including the business) for requirements gathering and problems solving;
Follows internal methodologies and processes to provide configuration efforts and the necessary specifications documentation.

Key Skills:

Strong communication and analytical skills;
Ability to work in diversified and remote teams;
Ability to propose innovative solutions and resolve problems in a complex environment;
Bilingual, in French and in English, both written and spoken. This is required since as part of this function, you will have to intervene with customers, partners and/or our American subsidiaries on a recurring basis, both orally and in writing

Professional Experience/Qualifications:

Bachelor's degree in commerce, business administration, information technology or industrial engineering;
Minimum of 8 years’ experience within an industry and application development;
Workforce management and human capital management knowledge;
Kronos design and configuration skills (Time Keeping, Attendance, Scheduling);
Familiar with Agile delivery methodologies;
Knowledge of a Canadian and US payroll system is an asset.

This position requires, on occasion, availability outside regular business hours and availability to travel, when assigned to projects.

You must successfully complete a selection process that includes interviews, aptitude tests (for some positions) and reference verification.

Domtar is an equal opportunity employer. We invite women, Aboriginal peoples, persons with disabilities and members of visible minorities to apply.

Our offer:

A downtown location (Place-des-Arts metro);
A flexible insurance plan (life, medical, dental);
An employee assistance program;
A childcare center on location;
Competitive compensation, including annual bonus plan;
A pension plan with matching company contributions;
Employer-paid development and continuing education.

About Domtar

Domtar makes products that people around the world rely on every day.

Serving more than 50 countries, we are a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and airlaid nonwovens. We make our products at manufacturing and converting facilities in the U.S. and Canada, with a focus on safety, quality, and sustainability.

Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities.

Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies. To learn more, visit www.domtar.com.

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Our Vision To be the leader in innovating fiber-based products, technologies, and services, committed to a sustainable and better future. Our Mission As a world-class industry leader we deliver the highest value to our customers, empower our emp...

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FUNDING

Private

DEPARTMENTS

Human Resources & Professional Acquisition

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Machinery Manufacturing

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