Job details

Premium Onboarding Partner - Mandarin

Join DoorDash's Merchant Services team as a Premium Onboarding Partner, where you'll provide a best-in-class onboarding experience for high-value merchants.

Skills

Bilingual in English and Mandarin
Experience with account management and customer support
Proficient in Salesforce and Excel

Responsibilities

Partner with high-value merchants for seamless onboarding
Provide proactive support and solutions to merchants
Build relationships as a single point of contact for onboarding
Promote retention and ensure a positive first impression
Work with teams to prioritize and escalate issues

Education

College degree or equivalent experience

Benefits

Premium healthcare
Wellness expense reimbursement
Paid parental leave

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By DoorDash USA

DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

207 jobs

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Industrials

TEAM SIZE