Job details

Vice President of Customer Experience

DoorLoop is seeking a Vice President of Customer Experience to shape and lead the Customer Success Department, focusing on growth and customer satisfaction.

Skills

Strong leadership and coaching skills
Analytical and strategic thinking capabilities
Excellent communication and collaboration skills

Responsibilities

Plan and execute strategic projects to drive business growth
Implement department strategy to achieve business goals
Collaborate with other departments for customer retention and support excellence
Attract, manage, and retain top industry talent
Communicate data and insights across the company for decision-making

Education

Bachelor's degree in relevant field

Benefits

Unlimited paid time off
401k with 4% matching
100% paid health insurance
$100,000 life insurance policy
Short-term and long-term disability insurance
Company expense card and monthly stipend
World-class training program
Monthly investment classes
Ergonomic work equipment
No dress code or policies

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CEO of DoorLoop

Ori Tamuz

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By DoorLoop

Certified as a Great Place to Work®, DoorLoop is the easiest rental property management software used by landlords and property managers in over 100 countries worldwide. As a SaaS company with $10M in funding, 3 offices worldwide (Miami, London, ...

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BENEFITS & PERKS

Dental Insurance

Paid Holidays

FUNDING

Seed

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior