Product Manager - CMS

Ready to bank the next billion workers? Join Dopay as a Product Manager and be at the forefront of the cashless payroll revolution. With the Dopay card powered by Mastercard, we’re on a mission to promote financial inclusion and well-being for employees. Backed by significant investor funding, we’re scaling rapidly and looking for passionate change-makers to help us tackle exciting challenges and seize new growth opportunities.

In this pivotal role, you will focus on integrating new card management systems, payment gateways, and financial partners. Your goal is to deliver scalable solutions that enhance our payments offering while addressing the unique needs and opportunities of our target markets.

Key Responsibilities:

•       Product Roadmap: Own and evolve the product roadmap for integration with new card management systems and financial institutions.
•     Product Ownership of our issuing platforms and other network partners.
•       Metrics & Insights: Define and maintain relevant product metrics to drive actionable insights, optimising product iterations and enhancing user experience.
•       Product Development: Ensure product development meets customer, business, and regulatory requirements.
•      Cross-Functional Collaboration: Foster collaboration across marketing, sales, customer success, card logistics, call center, technology, product, and design teams to accelerate product delivery and innovation.
•     Hypothesis Testing: Contribute to creating and testing product hypotheses, iterating towards optimal solutions that meet user needs and business objectives.

What We're Looking For:

·        Education: Bachelor’s degree in Economics, Finance, Computer Science, or a related field.

·        Experience: Minimum of 3 years of hands-on product management experience in a dynamic FinTech start-up or scale-up environment.

·        Expertise: Working knowledge in at least one of the following: open banking, real-time bank transfers, eWallets/Mobile Money, card acquiring, or payment gateway integration.

·        Industry Knowledge: Ability to engage with eCommerce players, banks, FinTechs, and partners in the industry.

·        Payments Lifecycle: Clear understanding of the online payments lifecycle with an intuitive grasp of what drives conversion and payment success, and the factors that can hinder transactions.

·        Analytical Skills: Proficiency in visual communication through wireframes and strong analytical skills in interpreting customer metrics.

·        Team Player: Enthusiastic team player with exceptional listening skills, attention to detail, and a proactive problem-solving approach.

·        Product Management Experience: Solid experience managing the full product management cycle, from concept development to market analysis and post-deployment optimisation.

·        Communication Skills: Excellent communication skills in Arabic and English; proficiency in additional languages is a plus.

Why Join dopay?

• Join a team that's at the forefront of financial inclusion, empowering businesses, and their employees with innovative payment solutions. Experience rapid career growth in an environment that values collaboration, creativity, and impact.