United States
Join one of the world's fastest growing fintech startups! We're looking for smart, motivated team members who want to change the way people pay their bills, helping them to improve their financial success.
THE ROLE
As a Support Specialist you will play an instrumental role as a member of an elite customer support team. We are looking for someone who has a sense or urgency, attention to detail, and most importantly loves to interact with customers. You will be immersed in a rapidly changing and growing environment and will be empowered to contribute ideas on how we can improve the customers experience and drive greater company success.
WE’D LOVE TO HEAR FROM YOU IF:
You are an upbeat team-player who thrives on being the first line of customer support, self motivated and enjoys data to track performance. You also would love to:
QUALIFICATIONS:
Each year U.S. households spend over $3.8 trillion - about one third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device.
As consumers shift more bill payments online and to mobile, doxo continues to experience rapid growth. To date, over eight million doxo users across 97% of U.S. zip codes have paid bills through the payment network, across more than 45 different service categories. With more than 120,000 payable billers, doxo’s proprietary, crowd sourced provider directory is the largest in the nation.
doxo is consistently recognized as both an innovative company and a great place to work by the likes of Inc. Magazine, Deloitte, Comparably, and BuiltIn. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer.
doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career.
Many Perks and Benefits only apply to Full Time Equivalent roles.
The annual base salary for this role is $40,000 - $65,000. Starting pay will be based on several factors and commensurate with qualifications and
experience. Stock Options are also part of the compensation package for full time roles.
doxo is an equal-opportunity employer and we welcome applicants from all backgrounds.
doxo’s mission is to provide simple, secure, all-in-one household bill management that boosts financial health.
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