DSS Student Pt Access Specialist - Supplemental Hours

Join our Team
We are looking for a compassionate, caring and dedicated Patient Access Intake Specialist to join our team and help us continue our tradition of excellence.

As a Patient Access Intake Specialist, you will play a critical role in continuing the healing mission of Deaconess.

Job Overview
Prepare collectability report and upload file for the accounts to be recorded timely to ensure that accounts are classified appropriately without re-work. Accurately review and resolve or set tickler for follow-up on outstanding balances in work queues within 7 days of account entering work queue. Inquiries via correspondence, electronic mail, or telephone are to be worked within seven to ten business days. Accurately create and review Onbase workflows for Bad Debt and Charity Transmittals according to policy. Coordinates activities and professional relationships with outside vendors such as collection agencies, attorneys, outsourcing vendors, and debt management agencies to facilitate the self-pay collection process established by Deaconess Health System, including supplying necessary documents for court appearances and/or by attending court appearances along with the appropriate vendor. Act as back up for Customer Relations on the telephone taking patient phone calls.

Education and Experience
None