Senior Manager, Sales Operations (R-16563)

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.

The Senior Manager, Sales Operations will be responsible for overseeing several important functions inside Dun & Bradstreet’s Public Sector Business Unit. This role will manage a team of Sales Coordinators, administer Salesforce.com, and enable timely and accurate forecasting by Public Sector leadership. The ideal candidate will have a blend of technical skills, strategic thinking, and leadership abilities to drive success in this role.

• Lead and mentor a team of Sales Operations Coordinators, providing guidance and support to ensure their success.
• Develop and implement sales operations strategies that align with company and business unit goals.
• Work with back office and finance teams to problem solve and ensure the timely and smooth order implementation and post sales operational excellence.
• Ensure timely and accurate processing of all new business and renewal orders through D&B’s back-office systems.
• Manage and maintain the Public Sector Salesforce.com team forecasting tools, ensuring data integrity and system functionality.
• Collaborate with Finance partner to develop Pipeline reporting.
• Leverage Sales reporting to inform and deliver guidance to leadership through business insights and perspective to drive results; Develop and refine forecasting models to provide accurate sales projections and insights.
• Integrate with D&B Corporate Sales Ops team to ensure we are aligned and informed on all Sales Operations and SFDC policies and technology integrations.
• Foster a collaborative and positive team environment, encouraging professional growth and development.

• Bachelor's degree required with 5-7 years of relevant experience
• Master's degree preferred

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• 5+ years of experience in sales operations, forecasting, and Salesforce.com administration.
• Proven experience managing a small team, with strong leadership and mentoring skills.
• Proficiency in Salesforce.com, including administration, reporting, and forecasting. Salesforce.com Administrator Certification preferred.
• Excellent analytical and problem-solving abilities.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Detail-oriented with a commitment to accuracy and continuous improvement.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work physically onsite at the Vienna, Virginia office 1-2 days each week, and on an ad hoc basis beyond that.
• Advanced knowledge of Excel and other data and management tools.

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members. 

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.  

· Competitive 401k & Employee Stock Purchase Plan with company matching. 

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

· Learn more about our benefits: http://bit.ly/41Yyc3d.

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO): Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.  View the EEO is the Law poster here. View the pay transparency policy here.

Dun & Bradstreet is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to AcquisitionT@dnb.com. Determination on requests for reasonable accommodation are made on a case-by-case basis.