Employment Specialist - job 1 of 4

As an Employment Specialist at Compass Career Solutions, your main responsibilities will include conducting client assessments to determine eligibility for employment services, creating individualized employment plans, and providing ongoing support to help clients achieve their career objectives. You'll also focus on developing clients' soft and hard skills necessary for job retention. Additionally, maintaining strong partnerships within the community and representing Compass at events will be key aspects of the role.

To apply for the Employment Specialist position at Compass Career Solutions, you need a high school diploma or GED, with a preference for a bachelor’s degree in a social service field. At least one year of related experience working with individuals in crisis, specifically in employment services, is also required. A valid driver's license and reliable transportation are essential, along with strong technology skills including proficiency in Microsoft Office and Zoom.

As an Employment Specialist at Compass Career Solutions, you can expect a range of attractive benefits, including a competitive wage of $22.10/hour with potential for increase, medical, vision, and dental insurance for eligible employees, paid time off, and a 401 K plan with an employer match. Additionally, there are opportunities for professional growth, employee discounts, and flexible scheduling options.

Compass Career Solutions is committed to supporting employees' growth and development through various opportunities. This includes ongoing training and orientation for new hires, access to professional development resources, participation in workshops, and the chance to represent Compass at community events. The team encourages self-starters to take initiative and develop their skills further.

The work schedule for the Employment Specialist role at Compass Career Solutions typically follows a Monday to Friday pattern during daytime hours, allowing for some flexibility for night and weekend duties as needed. This enables employees to balance work and personal commitments while effectively serving clients.

When answering this question, highlight specific experiences where you've supported individuals in challenging situations. Focus on techniques you've used to build trust and rapport, and mention any training or workshops that have equipped you to handle sensitive cases, showcasing your ability to be a compassionate and proactive problem solver.

For this question, detail your process for conducting assessments, including the types of interviews and questions you use to uncover essential information. Emphasize your ability to listen actively, respect clients' privacy, and tailor assessments to fit individual needs—showing you are client-centered in your approach.

Discuss specific strategies you have employed in the past to guide clients toward their employment goals. This may include creating personalized action plans, providing resources for skill enhancement, and connecting them with local employers. Illustrate your ability to motivate and inspire clients, adapting your methods to their unique situations.

Explain the importance of proper documentation in your role. Describe how you keep track of client progress through detailed notes and regular updates, ensuring transparency and accountability. Be sure to mention any software or tools you are familiar with for effective case management.

Discuss how community partnerships are essential for providing comprehensive support to clients. Describe ways you've engaged with local organizations, businesses, and other service providers to create more opportunities for your clients, emphasizing your networking skills and commitment to building positive relationships.

Share a specific success story that illustrates your ability to help a client overcome challenges. Highlight your approach in understanding their needs, the steps you took to provide support, and the outcome for the client. This is an opportunity to showcase your problem-solving skills and dedication.

In your response, emphasize your empathetic approach. Discuss techniques such as motivational interviewing, active listening, and patience that you've used to encourage clients who may be hesitant to embrace new strategies or ideas. Give examples of how you've successfully built trust and encouraged positive changes.

List essential skills such as strong communication, active listening, empathy, and problem-solving abilities. Discuss how being organized is crucial for case management and that being technology-savvy enables you to work effectively with clients and document progress accurately.

Highlight the importance of continuous learning in your role. You can mention attending workshops, webinars, or professional conferences, and utilizing online resources or networks relevant to employment services. Be specific about any recent trends you've learned about and how they have influenced your practices.

When answering this, express your passion for helping individuals overcome employment barriers and how Compass Career Solutions’ mission aligns with your personal values. Discuss what excites you about the opportunity to work with a diverse population and contribute to a supportive work culture.