Job details

Corporate Quality Assurance Coordinator

Job Posting: Corporate Quality Assurance Coordinator

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Corporate Quality Assurance Coordinator?

Dynacare is currently searching for a Quality Assurance Coordinator to join our Clinical Development and Quality Assurance team in Brampton, ON. The Quality Assurance Coordinator is a person who is energized in a lively atmosphere and blends a high degree of technical and regulatory knowledge with a full complement of essential soft skills. The successful candidate is detail oriented, exhibits an optimistic, proactive mindset, demonstrates robust analytical abilities, and brings with them the technical background of a working MLT or person with laboratory experience, functional knowledge of Medical Laboratory regulatory requirements, proficiency using the Microsoft Office suite of products and exceptional verbal and written communication skills. The Quality Assurance Coordinator is responsible for supporting Quality Management System processes including the analysis and trending of data, staff communications and mentoring, vendor and reference laboratory quality, consultant credentialing, and maintaining some licensing processes.

This is a permanent full-time hybrid role, working Monday to Friday (day shift).

Internal application must be received no later than October 27, 2024.

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Support management and analysis of occurrences impacting quality
Support national quality systems and programs such as occurrence management, document management, equipment management, and temperature stability studies
Lead root cause analysis initiatives
Engage and mentor staff in Dynacare quality programs, ensuring regulatory requirements are met and maintained
Administrative support for the Quality Assurance team
Support laboratory licensing program
Support quality program for vendors, referral labs and consultants as assigned
Support activities related to external clients as assigned

What YOU bring to the role:

University education/degree(s) in fields including science or CMLTO Registration as a practicing Medical Laboratory Technologist in good standing preferred
Understanding of laboratory operations, as demonstrated through 3 or more years of medical laboratory technical department related experience preferred
Demonstratable in-depth, complex data analysis technical skills utilizing Excel
Knowledge of Quality Assurance programs, Accreditation standards, audits, and protocols
Knowledge of Laboratory Accreditation requirements and processes
Knowledge of laboratory operations, processes, and continuous improvement methodologies

Technical Skills

Understands and promotes principles of the quality management system
Manages and prioritizes work using time management skills and techniques
Applies great attention to detail
Strong problem solving, data analysis/trending, and issues-resolution abilities
Demonstrated proficiency of MS Office suite of products

Social Process Skills

Ability to effectively champion new and updated Quality Management System programs and procedures.
Established proficiency in interpersonal skills and techniques, interacting effectively with others and succeeding in and contributing to a collaborative working environment.
Demonstrated ability to work independently and apply sound decision-making principles in a fast-paced environment.
Excellent written and verbal communication skills as demonstrated in the ability to engage and support internal clients when rolling out or ensuring compliance with Quality Assurance programs and procedures.
Verbal or written French language skills are an asset.

Mental effort

Operates in a fast-paced setting, managing multiple projects while adapting to shifting priorities and deadlines.
Strong organizational, communication and problem-solving abilities
Quickly addresses the needs of employees and management, especially in high-pressure situations.
Capable of performing effectively under pressure and meeting tight deadlines

Physical effort

Normal office/medical laboratory environment
Occasional travel may be necessary

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Dynacare Glassdoor Company Review

3.5