IT Support Specialist / SPOC - USSF

Skills

• Experience serving as the point of contact for U.S. Government personnel
• IT/Help Desk support experience
• Experience using PEX (Patriot Excalibur)
• Microsoft Office suite experience
• Good communication skills

Responsibilities

• Provide PEX IT Support and potentially some user training
• Perform monthly unit data audits for compliance with Space Force directives
• Troubleshoot complex software systems
• Assist in the creation of PEX Training documentation
• Establish user account training profiles and system defaults
• Represent PEX database team during meetings and conferences

Education

• 1-5 years of experience

Benefits