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QA/QC Coordinator - job 1 of 3


E2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi systems. Our experience spans Enterprise and Government clients within the Energy, Finance, Health Care, Higher Education, Manufacturing, Media & Communications, and Transportation industries. Our Core Values, which are built around Safety, guide our business, employees, and relationships with customers and partners. We embrace these values to be a better business and better people, while having fun in the process. As a result, we've set a new standard, and our clients have made E2 Optics one of America's largest and fastest-growing companies.


The Quality Assurance/Quality Control Coordinator(QA/QC) is responsible for successful development and execution of the E2 Optics Quality Management System (QMS)to ensure the project is constructed in accordance to industry and customer standards. The QA/QC role includes planning, coordinating, collaborating and partnering with internal and external parties to support the successful execution within the framework of the E2 Optics QMS.


Core Duties, Roles, & Responsibilities:
  • Safety is our number one priority. Comply with safe work practices consistent with company and client worksite policies.
  • Promote company Core Values to foster and safeguard a family-centric culture.
  • Collaborate with program representatives to coordinate and incorporate applicable quality expectations into the E2 Optics QMS.
  • Engage and influence relevant operational personnel to successfully comply with installation specifications documented within the E2 Optics QMS standard.
  • Ability to create and develop QA/QC structure and tools that promote a quality awareness culture. Partner with field staff for successful implementation and execution of the Innovation, Lessons Learned, First Time Right and Work Packages quality elements.
  • Generate and analyze relevant quality data analytics for incorporation into metrics to accurately quantify quality performance.
  • Coordinate and conduct timely Work in Progress (WIP) quality inspections prioritized according to production status/risk management as represented in the P6 or project schedule.
  • Train and coach internal employees to integrate quality awareness into daily activities.
  • Technical writing -Ability to develop QA/QC installation and technical standards, procedures, inspections and reporting documents as required to support E2 Optics projects.
  • Drive continuous improvement activities and support Lean initiatives to align with achieving corporate strategic goals.
  • Issue, record, monitor and close nonconformance reports. Trend data to identify recurring issues.
  • Conduct corrective action(s) verification audits for non-conforming observations.
  • Conduct structured problem solving to determine root cause, effective countermeasure(s)and scale best practices as Lessons Learned.
  • Network across intra/inter-site QA organization the best practices and learnings to scale and anchor into standards.
  • Supporting Duties: as required
  • Materials –Coordinate with client design teams and project managers to consult on materials for CFCI and OFCI material questions and constraints.
  • Training –Provide technical training to field staff to develop knowledge, skills and competencies.
  • Strategic Planning –Participate in project pipeline planning and discussions related to the project.
  • Technical–Provide technical support for structured cabling standards, product selection, design, and installation methods in the field.
  • Travel: The individual in this role should be able and willing to travel as required by E2


Education:
  • High school diploma or GED required


Experience:
  • ≥2years field experience installing and testing fiber
  • Structured cabling and/or Data Center cabling experience


Knowledge, Skills, & Abilities:
  • Strong communication, coaching and collaborative skills.
  • Demonstrate analytical, decision making and problem-solving skills.
  • Ability to add value, contribute and actively participate as part of a team.
  • Demonstrate professionalism with ability to engage effectively to build rapport with internal customers, program representatives and others.
  • Ability to effectively coach, influence and encourage others in quality topics.
  • Promotes a working climate that fosters winner mentality, ownership, creativity, openness, passion and spark.
  • Ability to work under time pressure and adapt to changing requirements with a positive attitude.
  • Use strong oral/written communication and organizational skills to consistently exceed internal and external customers’ expectations.
  • Disciplined, detail oriented, organized and self-starter.
  • Ability to plan and prioritize tasks to efficiently conduct and complete scheduled activities.
  • Ability to understand and comply with policies and standard operating procedures.
  • Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.).


WHAT WE OFFER:

- Competitive pay

- Opportunities for professional development and career growth.

- BICSI Training Facilities

- A supportive and inclusive work environment.

- Health, dental, and vision insurance.

- Paid time off and holidays.



WORK ENVIRONMENT & PHYSICAL DEMANDS: The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confided spaces. The employee must demonstrate regular and on-time attendance. There could be a requirement of occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.


DISCLAIMER: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. 

An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.


TEXTING TERMS OF SERVICE: We may send text messages you have consented to receive. Message frequency may vary. You can cancel text messages at any time by texting "STOP". After you send "STOP", we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that phone number, or from any member of our team. If at any time you have questions about the text messages, text "HELP". After you send "HELP" we will respond with instructions on how to use our service as well as how to unsubscribe. Message and data rates may apply.

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CEO of E2 Optics
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Kristi Alford
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What You Should Know About QA/QC Coordinator, E2 Optics

At E2 Optics, we're on the lookout for a passionate QA/QC Coordinator to join our dynamic team in New Albany, OH. E2 Optics is not just any technology integrator; we pride ourselves on being an award-winning, Woman-Owned business where innovation meets tradition. You’ll be at the forefront of our Quality Management System (QMS), ensuring that our projects meet the highest standards of quality and safety. In this role, you will work closely with both internal teams and external partners, advocating for quality expectations and pushing our culture of continuous improvement. Your days will be filled with planning and executing quality inspections, analyzing data to quantify our performance, and developing tools to foster a quality-centric workplace. We believe in having fun while we work, and our core values surrounding safety and collaboration pave the way for a family-centric culture. If you're someone who enjoys coaching, has strong analytical skills, and thrives under pressure, this is the perfect opportunity for you to grow and make a lasting impact. Join us to help set new standards as we continue to make waves in the technology integration sector!

Frequently Asked Questions (FAQs) for QA/QC Coordinator Role at E2 Optics
What qualifications do I need to apply for the QA/QC Coordinator position at E2 Optics?

To be considered for the QA/QC Coordinator role at E2 Optics, candidates should possess at least a high school diploma or GED, along with a minimum of two years of field experience in installing and testing fiber. Familiarity with structured cabling and data center cabling will also be essential. Strong communication and collaboration skills are key as you will be working closely with various teams.

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What can a QA/QC Coordinator expect in terms of daily responsibilities at E2 Optics?

As a QA/QC Coordinator at E2 Optics, you can anticipate a diverse range of responsibilities including developing and implementing quality control processes, conducting inspections, and engaging with internal and external partners. You will also promote a culture of quality awareness among team members and lead training initiatives to ensure everyone understands quality expectations.

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What does the career growth look like for a QA/QC Coordinator at E2 Optics?

E2 Optics provides numerous opportunities for professional development and career advancement for a QA/QC Coordinator. With our focus on continuous improvement and innovation, you will have the chance to enhance your skills and potentially move into higher-level quality assurance roles or even expand into project management.

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How does E2 Optics ensure a supportive work environment for QA/QC Coordinators?

At E2 Optics, we take pride in fostering a supportive and inclusive work environment. Our core values emphasize collaboration and safety, ensuring all team members feel valued and encouraged to share their ideas. Regular training and social events further strengthen our family-centric culture.

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What tools and software will a QA/QC Coordinator use at E2 Optics?

A QA/QC Coordinator at E2 Optics will utilize various tools and software, primarily focusing on Microsoft Office applications, including Outlook, Word, and Excel, for documentation and reporting. You may also work with project management and inspection tools as part of our Quality Management System (QMS) to monitor and evaluate project quality.

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Is travel expected for the QA/QC Coordinator role at E2 Optics?

Yes, the QA/QC Coordinator role at E2 Optics may involve occasional travel. This is essential for site inspections and collaboration with field staff across various locations as needed to ensure quality standards are maintained consistently.

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What are the physical demands of the QA/QC Coordinator position at E2 Optics?

The physical demands for the QA/QC Coordinator at E2 Optics include the ability to lift and move materials of up to 50 pounds, as well as the possibility of climbing ladders and working in confined spaces. Successful candidates should be comfortable with a blend of office and construction environments, adapting to varying noise levels and physical demands.

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Common Interview Questions for QA/QC Coordinator
Can you describe your experience with Quality Management Systems as a QA/QC Coordinator?

When discussing your experience with Quality Management Systems, highlight specific examples of QMS frameworks you've worked within and how you contributed to their development or improvement at previous jobs. Share metrics that demonstrate how your involvement led to increased quality performance.

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How do you prioritize multiple quality inspections in a fast-paced environment?

In fast-paced environments, I prioritize quality inspections by evaluating production schedules and identifying potential risks. I focus on high-risk areas first while developing a systematic approach to ensure that inspections are completed efficiently and timely.

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What methods do you use to promote a culture of quality awareness among team members?

To promote a culture of quality awareness, I use training sessions, regular team meetings, and open communications to engage team members on quality topics. Sharing success stories and recognizing those who adhere to quality standards can also motivate others to follow suit.

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How would you handle non-conformance reports in your role?

Handling non-conformance reports requires a meticulous approach. I would first investigate the root cause of the non-conformance, collaborate with the relevant parties to develop corrective actions, and then ensure that these actions are implemented and monitored to prevent recurrence.

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Discuss your experience in technical writing for QA/QC documentation.

In my previous roles, I have created various QA/QC documentation, including procedures, inspection reports, and installation standards. I focus on clarity and detail to ensure all team members can easily understand each document and adhere to the standards outlined.

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What strategies do you implement for continuous improvement in QA/QC practices?

For continuous improvement in QA/QC, I advocate for regular review sessions to analyze current practices, gather feedback from team members on pain points, and implement corrective action plans based on data analytics. Incorporating Lean initiatives is also a key strategy I employ.

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How do you ensure compliance with safety practices within your QA/QC role?

I prioritize compliance with safety practices by conducting thorough inspections, providing safety training to team members, and creating an environment where reporting safety concerns is encouraged. Ensuring that safety protocols are integrated within all QA/QC activities is crucial.

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Can you describe a challenging situation you faced as a QA/QC Coordinator and how you resolved it?

During a project, we encountered significant discrepancies between the installation and expected quality standards. I initiated a thorough investigation, collaborated with the installation team, and facilitated meetings to develop an actionable plan to address the root causes, which ultimately led to enhanced quality output.

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What experience do you have with data analytics in a QA/QC context?

I utilize data analytics by collecting quality performance metrics, analyzing trends, and identifying areas for improvement. This data-driven approach allows me to substantiate decisions with evidence and presentations to stakeholders to emphasize necessary changes.

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How would you train newly hired employees on QA/QC practices?

To train newly hired employees on QA/QC practices, I would develop an onboarding plan that includes comprehensive training sessions covering essential quality principles, hands-on shadowing experiences, and continuous follow-up discussions to reinforce knowledge and address any questions that may arise.

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E2 Optics is an award-winning woman-owned, low voltage IT solutions provider. We specialize in Data Centers, Structured Cabling, Audio Visual, Video, Electronic Security, and Wireless/DAS solutions. At-A-Glance • Founded in 2010 • WOSB, WBENC, SB...

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Full-time, on-site
DATE POSTED
November 22, 2024

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