Eastern Controls - Outside Sales - Thermal

Eastern Controls Inc., a manufacturer's representative partner of Endress+Hauser Inc., is looking for a dynamic Outside Sales Account Manager to join their team in Baltimore, MD. This is an outside technical sales role that supports industrial markets in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries.

Role + Responsibilities

• Cultivate new prospects and interacting with existing customers to increase sales of the organization’s Thermal Division products and/or services.
• Generating new business and ensuring growth of existing accounts. Assess potential application of company products or services and offers solutions that meet customer needs.
• Identify and establish relationships with key existing customers supporting current business activity as well as creating new sales opportunities.
• Establish working relationships with principals, traveling and setting up sales calls supporting all activities in region.
• Consistently prospecting to identify new contacts/opportunities, qualify and drive leads through the sales pipeline. Telemarketing, cold calling, appointment setting and proactive engagement of sales region.
• Visit customers on behalf of ECI’s products and services in the assigned territory for the specific purpose of driving incremental growth.
• Make joint sales calls with management and principals upon request/demand.
• Engage in technical discussions with customers, perform product demonstrations and presentations that differentiate key selling advantages to meet customers’ needs to support and build sales.
• Research and develop efficient methods to present solutions showing potential customers the cost benefit of purchasing manufacturer’s products
• Work closely with inside staff, management and principals learning the details of ECI’s product lines, systems, processes, and tools. Utilize principals tooling to provide customers with solutions and solving their technical problems
• Keep management informed of all activity via CRM, including opportunities and presentations to clients, communicating customer feedback on future developments, quoted, and booked sales
• Maintain a home office to allow for regular two-way communication. (High speed internet and cell phone coverage at your residence is required)
• Remain knowledgeable and up to date on changes and developments in the industry
• Ability to learn ECI’s CRM and mileage reimbursement programs and use on a laptop or an iPad
  

Qualification + Profile

• Bachelor’s degree in a technical field (Mechanical, Chemical, Electrical Engineering) or Business or equivalent experience preferred
• Must carry a strong technical aptitude and curiosity. Knowledge of electrical heat trace is a major plus
• Automation or Process Industry experience. Understand industry stakeholders (End Users, Integrators, and/or Engineering Firms)
• Passionate, energetic, and fanatical about helping customers succeed. You are a problem solver and a trusted advisor. You demonstrate professional sales acumen. You are 15 minutes early for every customer meeting. “Always Be Closing” is your mantra. You wake up every morning wanting to work with customers. Your customers only want to do business with YOU
• This position requires that the candidate live in the greater Baltimore, MD area or the DC Metro area
• Local travel is required. Occasional overnight travel required for training and meetings
  

Company Info

For over 50 years, Eastern Controls has served as a trusted business partner for their customers by delivering technical excellence, outstanding service, and above-and-beyond support. It’s in their DNA. They work with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries.