Field Operations Manager

Company Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.Opportunity OverviewReporting to the Executive Director of Business Operations, the Director of Field & Marketing Operations is responsible for supporting the North America Business Unit through successful execution of customer and field facing tactical and strategic initiatives. In this role, the individual will develop, drive and maintain key processes and work with the technology team to optimize system capabilities.The successful candidate will be highly collaborative and agile, partnering with brand and non-brand teams, working across Medical, Marketing, Sales, Managed Access, Legal and Patient Engagement. Create and maintain processes and tools that enable effective and efficient execution of tactics that drive the achievement of Rhythm’s strategic objectives.Responsibilities and Duties• Work with internal partners to ensure deployment of materials utilized by the field teams are approved for use, via logistical oversight of the LMR process• Oversee the production and management of printed/digital assets, order fulfillment, inventory management/warehousing, and delivery of assets• Manage the coordination and execution of speaker bureau programs – working with internal teams on content development, budgeting, contracting and communication of program results and updates• Coordinate and manage the logistical and production aspects of internal and external meetings in partnership with North America Leadership and training team• Coordinate the North America Business Unit presence at national and regional conferences (planning, registration and execution)• Align home office and field communications• Manage vendors and consultants as needed including creation of purchase orders and execution of contracts• Coach and mentor team of direct reportsQualifications and Skills• Bachelor’s degree preferred• A minimum of 10+ years of relevant experience, including time within pharmaceutical industry• 3+ years of people management experience• Able to demonstrate progressive responsibilities across commercialization roles• Strong orientation to connect strategy to tactics, process flow mapping with attention to details• Ability to synthesize and communicate actionable insights to internal partner through oral and written presentations.• Ensures all Compliance, Privacy, and Legal processes are adhered to and considered when creating and maintaining programs• Highly effective communication skills and the ability to cultivate partnerships with a diverse group of internal stakeholders• Demonstrated success in managing numerous projects simultaneously• Approximately 20% travel - Business meetings, Congresses & business partnersThis role is based out of our corporate office in Boston, Massachusetts. Rhythm operates in a hybrid-work model. Candidates applying must be willing and able to be in the Boston office in coordination with their department and business needs. This role may involve some travel.More about RhythmOur lead asset, IMCIVREE® (setmelanotide), is a precision medicine designed to treat hyperphagia, an insatiable, pathological hunger characterized by abnormal food-seeking behaviors, and early- or rapid-onset severe obesity caused by an impairment of a pathway in the hypothalamus called the melanocortin-4 receptor (MC4R) pathway. IMCIVREE® is the first and only approved therapy for certain rare MC4R pathway diseases in the United States, Europe, Great Britain and several other countries. In collaboration with leading experts across the world, Rhythm is advancing the most comprehensive clinical research program ever initiated in MC4R pathway diseases, including a Phase 3 trial for acquired hypothalamic obesity. In addition, we are leveraging our extensive genetic database, global network of researchers, a track record of regulatory successes and global commercial infrastructure to develop a full portfolio of treatment options to patients struggling with hyperphagia and severe obesity and ensuring they get the treatment that is right for them.We continue to advance care and precision medicines that address rare diseases. We are focused on expanding access to IMCIVREE® to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism. Rhythm’s headquarters is in Boston, MA.