Sales Manager

At edyn, our team truly cares about the work that we do. We’re on a social mission to solve the care challenges and modernise live-in care, rethinking every detail. A care company built for the 21st century. We’re motivated to enable people to live vibrantly and safely at home, on their own terms. 

We are made up of professional carers, support teams, care managers and technologists building a smart way to care. The first care company built from the bottom up specifically for live-in care which is proud to be regulated by the Care Quality Commission with a rating of ‘Good’. Together, our teams work together to create the best possible client experience, which contributes to our trustpilot + google score. We are led by an energetic team and backed by industry professionals including the former chairman of the Care Quality Commission, former chairman of Four Seasons Care Group, Chairman of Trustpilot and other angel investors.

Our goal is to build genuine, respectful relationships with our professional carers, clients and families as we work to earn their trust and improve the industry. This means actively listening to our clients. It means attracting, training and supporting the country's first-class professional carers. It means building the right care team for each client. It means providing exceptional on-going support.

Under the hood we lead with technical innovation that improves efficiency and supports people to do what they need to do even better. We innovate workforce management, operations systems and data collection to help track and improve outcomes for our clients.

Hybrid role: 2 days in office in London / 3 days at home

What your days will look like:

• Conduct outbound calls and care consultations to the pre-agreed service level. These are warm inbound enquiries from people researching care options.
• Contact all unqualified leads to determine needs and viability
• Monitor live chat inbound enquiries and use to book in care consultations
• Improve internal processes 
• Plan and execute mail marketing campaigns
• Work with care team members to contact the best carers for edyn.care families
• Re-engage with customers who have previously enquired about care for themselves and give them the information to best assist them
• Work with senior management to ensure our value proposition is effectively communicated 
• Push for reviews for successful onboards

What you’ll need:

• A get-stuff-done attitude
• Personable and impeccable communication skills 
• Highly organised and able to multitask
• A thirst to join a fast-growing startup focused on quality
• Ability to achieve KPIs and contribute to company goals

Good to have:

• Sales experience
• University degree
• Experience in the care/healthcare sector

• £35,000 + £150 bonus per client
• 4.9 rated on Trustpilot
• Hybrid working - 2 days in office (Hoxton) / 3 days at home
• Private health insurance
• Apple work laptop + £250 setup budget for making sure you’ve got your perfect work-from-home set-up.
• Personal development budget
• Working with best in industry technology
• Monthly team socials
• 25 days holiday + bank holidays
• Job Type: Full-time