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Application Support Analyst, 3E

Elite Technology is a leading, independent technology company that helps law firms with their financial management and business operations. They are seeking an Application Support Analyst to assist clients in using the Elite 3E software to meet their business objectives.

Skills

Understanding of Generally Accepted Accounting Principles (GAAP)
Technical troubleshooting skills
SQL proficiency
Customer service expertise
Time management and organizational skills

Responsibilities

Assist customers with Elite 3E software usage.
Document service request challenges and resolutions.
Provide remote troubleshooting and support for clients.
Communicate effectively with customers and internal teams.
Maintain dashboard management of service requests.
Acquire and maintain expertise in Elite software products.

Education

Bachelor’s degree in IT, Finance, Accounting or equivalent experience

Benefits

100% remote work
PTO and mental health days
Comprehensive medical, dental, and vision benefits
Annual Incentive Plan
Life Insurance

To read the complete job description, please click on the ‘Apply’ button

By Elite Technology

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FUNDING

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

TEAM SIZE

No info

LOCATION

No info

SALARY RANGE

$50,000/yr - $70,000/yr

EMPLOYMENT TYPE

Full-time, remote

DATE POSTED

October 27, 2024

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