Job details
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Application Support Analyst, 3E
Elite Technology is a leading, independent technology company that helps law firms with their financial management and business operations. They are seeking an Application Support Analyst to assist clients in using the Elite 3E software to meet their business objectives.
Skills
- Understanding of Generally Accepted Accounting Principles (GAAP)
- Technical troubleshooting skills
- SQL proficiency
- Customer service expertise
- Time management and organizational skills
Responsibilities
- Assist customers with Elite 3E software usage.
- Document service request challenges and resolutions.
- Provide remote troubleshooting and support for clients.
- Communicate effectively with customers and internal teams.
- Maintain dashboard management of service requests.
- Acquire and maintain expertise in Elite software products.
Education
- Bachelor’s degree in IT, Finance, Accounting or equivalent experience
Benefits
- 100% remote work
- PTO and mental health days
- Comprehensive medical, dental, and vision benefits
- Annual Incentive Plan
- Life Insurance
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 27, 2024
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