Job details

Customer Service Receptionist

Elliott Aviation, a leader in aircraft solutions, has an exciting opportunity for a Part-Time Customer Service Receptionist at their corporate headquarters in Moline, IL. Since 1936, Elliott Aviation has been a world-class provider of comprehensive and customer-focused solutions for business aviation. Our vision, building partnerships that last, applies to our employees as well as our customers. As a Customer Service Receptionist, you will play a key role in upholding the high standard of quality and customer service.

This is a part-time weekend position and the schedule for this role is Saturday and Sunday 8:00am-4:00pm.

This hands-on position is responsible for greeting customers, answering the multi-line switchboard and handling fuel requests.

Responsibilities of this position include:

Make customers feel appreciated by giving exemplary customer service
Receptionist duties including directing incoming calls and handling customer requests
Work with and coordinate line service calls and requests
Computer invoicing of front desk items
Handle fuel calls
Filing
Daily invoice mailings
Assist with bulk mailings
Answer radio calls from line service and pilots
Arrange hotel, car and catering accommodations
Assist customers with service calls as needed
Update fuel price changes
Fuel balancing
Cash Handling
Other duties as assigned

Other Requirements Include:

Excellent interpersonal skills
Pleasant telephone voice
Knowledge of office procedures and equipment
Familiar with Microsoft Word and Excel
High School Diploma or GED
Customer service experience
Clerical experience
Switchboard experience preferred

Benefits & Perks

Elliott Aviation takes pride in offering a competitive and comprehensive benefit package to its employees to ensure our team is well cared for. Benefits begin the first day of employment!

Health, Dental and Vision Insurance- Significant cost are contributed by Elliott Aviation as part of our commitment to providing a comprehensive benefit program. Plus, you can earn lower rates through our wellness program.
RXnGo Pharmacy benefit – Generic prescription coverage at zero cost to the employee
Time Off – You will receive 8 paid holidays and paid vacation.
Relocation Assistance Provided for most of our positions
401(k) – Company Match
Company Sponsored short-time and long-term disability as well as life insurance
Employee Assistance Program (EAP) – Confidential consultation and resources services 24/7
Training and Education- On average, Elliott Aviation invests upwards of $3,000 per team member on development of technical skills as well as soft and leadership skills

By Elliott Aviation

Established in 1936 and headquartered in Moline, IL, Elliott Aviation is a full-service business aviation center and provider of comprehensive and customer-focused solutions for business aviation.

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Industrials

TEAM SIZE