Email Marketing Channel Lead (Remote)

Remote

Innovation /Full-Time/ Remote

We are Community Boost, the premiere digital marketing agency for social impact and nonprofit organizations. For over a decade, we have successfully navigated the ever changing digital landscape for some of the world’s most important organizations like charity:water, Cancer Research Institute, Kiva and Save the Children. We take this responsibility seriously which is why we are constantly seeking world class talent to join our team. 

Community Boost is seeking an Email Marketing Channel Lead to help our clients achieve greater success with their email marketing efforts. The EMCL will focus on developing a high-level email marketing strategy customized for each client, as well as leading effective and engaging client meetings to oversee the implementation of their individually customized strategy. This position is for you if you are a lifelong learner with a passion for email and a desire to rapidly expand this area of business in the nonprofit sector.

What you will do:

• Collaborate with Community Boost leadership to consistently improve email service offerings, positioning, packaging, pricing, and more.
• Directly support client meetings to provide customers with an automation strategy and assign tasks for their team to complete, then audit their work and provide final tweaks and feedback.
• Create effective target audiences and segments for each message to drive engagement and revenue performance in relation to KPI goals.
• Develop a strategy and copy for email campaigns that onboard, engage, and retain potential and current nonprofit donors by collaborating across departments. Using CRM and email automation software to send out email blasts, newsletters, and other communications in order to increase brand awareness and donor retention.
• Research nonprofit donors' lifecycles and how they interact with their brand to understand the best ways to reach them through email.
• Use email marketing concepts and metrics to measure and optimize email campaigns in order to improve open rates, deliverability, click rates, and conversion rates, as well as meet specific business objectives.
• Improve the storytelling and impact of client-written copy with direct edits and/or comments, edits, and suggestions.
• Examine the effectiveness of email campaigns and A/B tests. Document findings and make recommendations for strategic next steps.

What you bring:

• Email marketing experience of at least 2-3 years is required
• Agency experience of at least 1 year is preferred
• Proven experience managing an email marketing program
• Hands-on experience in scaling email marketing automation
• Strong written and oral communication skills 
• Excellent copywriting and copyediting skills
• Experience developing automations and launching campaigns across multiple ESP’s
• Ability to plan, coordinate, organize and supervise multiple projects simultaneously
• Inbound HubSpot email automation experience is preferred
• HubSpot Academy certifications are preferred

What we provide:

• Starting salary band: $75,000 to $85,000
• Remote first culture - freedom to work from anywhere
• Unlimited PTO - talk about work/life balance
• Macbook - latest tech so you are equipped
• Tax-free remote stipend for FTE’s - help with expenses  
• Of course the usual FTE package - health, dental, vision, life insurance; STD/LTD, 401K

About Community Boost:

Community Boost is values-driven. As a result of our values, we have become profitable. At Community Boost, not every business decision should be an economic one, we will always look through the lens of impact as well.

We Inspire, Innovate, Impact… Everyday.

We Are Transparent

We Are Self-Aware

We Are Bold

We Are Humble

We Care About this Planet

We Are Committed to Excellence

We Are Relentless Learners

We Own Ownership

We Celebrate Life

Excited about this role but not sure if you meet all of the qualifications? We encourage you to apply anyway. We’re always looking for talented people of all backgrounds to join our team. We prioritize creating a diverse, inclusive, and welcoming environment where everyone is empowered to do their best work. Candidates from all backgrounds, people of color, women, members of the LGBTQ community, people with disabilities: all are welcome here at Community Boost. Community Boost is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Community Boost participates in E-Verify and will provide your Form I-9 information to the federal government to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, Community Boost is required to provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to begin resolving the issue before taking any action against you, including terminating your employment. E-Verify can only be used by Community Boost after you have accepted a job offer and completed the Form I-9.